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“I was helped by Alex C, and I couldn’t be happier with the service. He was extremely polite, friendly, and professional from the moment I walked in. He took the time to answer all my questions, made sure I found everything I needed, and was genuinely happy to help with anything. It’s rare to meet someone who provides customer service with such a positive attitude and care. Alex C is truly an outstanding employee, and AutoZone is lucky to have him. Thank you for the excellent experience!”
“Brianna is the best auto part customer service associate in Belvidere I think. She very knowledgeable courteous and have a warm friendly personality. She go and get the job done of what part you need at the O Reilly store. I need a serpentine belt that busted on my car She found it when the others couldn't. Kudos to her cross referencing skills. Very intelligent she definitely need a raise monetarily. She made me 😊 happy thanks!”
“So glad they were recommended by our local Ford dealer. Right away they knew what needed to be done and how much it would cost. Which did not change when work was done. You guys rock and my truck looks beautiful. Thank you.”
“They got the tires I ordered in quickly and installed them even quicker. Decent waiting room; they had a vending machine and TV but other places have free drinks so that's one thing that could be improved upon. Otherwise it was a painless experience.”
“I had an accident and the insurance covered everything and one of their listings what Boone County Auto Body Incorporated decided to bring my car here. It longer than expected but the RESULT were amazing.
Highly this place⭐️⭐️⭐️⭐️⭐️”
“The place I’d always recommend and I’d always comeback without any doubt for the true professional service care of my equipment.
Thank you for everything.???”
7AM - 5PM
1615 N State St, Belvidere
Auto Parts
“Johnny is the man to ask for. He is very knowledgeable and very helpful. We absolutely love our new vehicle and even more the service we received. We will never go anywhere else and all of our 6 children will be getting their vehicles from kunes. I recommend them to any and everyone. They are the best”
“I honestly can't thank Margie enough for everything she did.
After my vehicle was repaired at the Gerber Collision in Chicago, I still had a few concerns. While cleaning out my car, I found a loose screw in the back, noticed a clip was missing from my right rear wheel liner, and I also had a dent on my driver's side door that happened while my vehicle was at that location. It left me wondering if everything had really been put back together properly.
I brought my car to the Belvidere location, and Margie immediately put my mind at ease. She took the time to listen to every concern I had, inspected everything thoroughly, explained what she found, and fixed the missing clip. She also took care of the dent on my driver's side door without any hassle. I never felt rushed or like I was asking too many questions. She genuinely cared about making sure my car was right.
She even went the extra mile and installed clear door edge protectors for me as a favor, which was such a thoughtful touch.
Customer service like this is hard to find these days. Margie is incredibly knowledgeable, honest, and takes pride in her work. You can tell she truly cares about her customers and wants them to leave feeling confident about the repairs.
Thank you, Margie, for turning a stressful experience into a positive one. If I ever need collision repairs again, I'll definitely be coming back to the Belvidere Gerber because of you.”
8AM - 6PM
6674 Logan Ave, Belvidere
Auto Parts
“Always able to find good deals, but for a farming community, they need to build a much, much bigger store. They've got a few items in stock, but nothing compared to other stores in the area. Still, competitively priced and good to grab some very basic supplies.”
“Always a 5star experience at the Belvidere location. Jess and Jerry were very helpful with helping me select the right products for my new car. Very polite and professional, but they know when to crack a joke. Highly recommend using this location for all your needs, if they don't have something on hand, they can typically order it. Will definitely be returning in the near future!
Give these people a raise, they deserve it!”
“Chris and the guys do great work, always up front and honest about what's needed and what's not. Don't hesitate to call for a tow or automotive work, and the paint jobs are amazing!”
“They were friendly and very helpful. I had not been able to find any vehicle clothes rods, so I stopped at the Belvidere NAPA Auto Parts. They didn't have any vehicle clothes rods in stock, but they ordered one for me. It came in the same day. The clothes rod was heavy duty, with an anti-sliding texture coating! I really like it!!!”
“Needed two tires replaced. Staff were friendly and helped me with the skid plate that was hanging off underneath. However the only thing I noticed is the wait time is too excessive for the tasks needed to be done. As I tried to determine why it would take 2.5 hours I noticed that they went from vehicle to vehicle rather than starting and sticking to one vehicle till the task was complete. Overall I was satisfied with the work and the tires are great. I just see that some organization and focus could increase business and decrease customers wait time.”
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“Brink is amazing! Always has our best interest at heart and finds just what we're looking for. He takes his time, does not rush you, and is not just trying to sell you a vehicle. He makes us feel welcome and goes above and beyond all the time. Thank you Brink!”