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“I highly recommend this La-Z-Boy location! I am temporarily disabled and my sister has been looking for a power recliner for me with no luck. On Sunday she was out shopping and stopped by the Rockford location and found a chair I might like. I called on Monday and asked for the Store Manager Scott Loy, who my sister spoke to. Usually when you call and ask for the manager they come back saying they are busy and will call you back, which doesn't always happen. Not this store...Scott picked up right away and I started to explain I was the person my sister was shopping for and he knew right away what I was talking about. He answered all my questions and very kindly gave me an additional saving on the chair and delivery! I had it all ordered and with a date for shipping in as little as a day! Easiest furniture purchase I ever made! Fast, Friendly service by Scott made my experience completely over the top! Stop by, buy something and tell Scott I sent you! You won't be disappointed! :)”
9:30AM - 9:30PM
6630 E State St, Rockford
Home Decor
“Great prices on some great and unique merchandise items! Great variety of a selection. Only thing thats not too great about the place is that theres is always rude customers and busy.”
“Was looking for a metal Christmas sign my fiance seen on tic tok from a Hobby lobby so off we went in search for it at our local Hobby lobby on e state st in Rockford Illinois. After searching and no luck, An employee by the name of Elizabeth Gloyd was happy to assist us. Low and behold she found it for us. She was helpful and had a smile on her face the whole time. Thank you Elizabeth for the great customer service. It's employees like you that make the difference”
“I had heard about Sleep Number beds. I had looked online. I was in Rockford one day and saw the actual store. I had some time so I stopped and went in to the store. I was met by Henry. He explained everything. Everything. I am so grateful that I did not buy the bed from an online site. This bed needs instruction from an instructor. Henry is not just a salesperson; he is an instructor. Brandon is another person I met who helps customers. He is equally well-versed in this product. I recommend that if you are looking for a new mattress, look at Sleep Number. I had looked at a several other name brand mattresses. I am happy that I did stop and look at Sleep Number. I was not in a position to make my purchase on the first day I stopped. I did know that when I left the store, that when I did make my new be purchase, it would be a Sleep Number. A few weeks after I visited the store, I did go back and asked a bunch more questions. Then thanks to Henry's guidance, I made my purchase. The bed is on its way! Plus, from what Henry said, there is follow up after the sale to make sure the customer is doing well with the bed and its technology. That is good to know!”
“My wife and I had a very good experience there. Especially due to Latania knowing everything in the store and every option of every group and also helped us with the style we wanted. We ended up getting a living room and a dining set.”
“We looked at many items that would support our new large screen tv and our salesman, Angel , was extremely patient with us showing all available prices and delivery dates!Will definitely recommend and will purchase there again ! 5star.John and Linda”
“We're looking for the living room the sofa with the surround sound where your speakers are in the arm of the chairs at the each end, with vibrations, massaging backs, and sound effects too, with the lights and everything.. I like the chair with the massaging back, without the surround sounds attached, the second picture. For our bedroom.”
“Ross is a great place to go for discounts on on clothes shoes household accessories the only issue I have with them is help in the store is not so good and when you go to check out it's usually a long line waiting to get to the counter”
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“Love the store. Instantly caught my eye on alot of furniture and was undecided what I wanted . Customer service is fantastic . She's sweet respectful and definitely knows the into business.”