Cricket Wireless Authorized Retailer in Berwyn offers a variety of cell phone plans that cater to different lifestyles, including unlimited talk, text, and data access with no annual contract. The store has received mixed reviews from customers. Some highlighted excellent customer service, praising employees like Veronica and Israel for their professionalism, helpfulness, and ability to educate customers about technology. Many customers feel welcomed and respected upon entering the store, enjoying their interactions with the staff. However, there were concerns regarding the handling of phone cases. One customer reported being charged for cases that were initially presented as free and faced difficulties when attempting to return an unwanted case. Despite this, the store did rectify one situation by providing a refund for an unwanted item. Overall, the store is appreciated for its friendly service, but potential customers are advised to clarify pricing and return policies before making purchases.
This was my first visit at this location. I walked in and was greeted by a gentleman named Elias. I requested a line separation and although it was his first time performing the service, he was very proactive and efficient. He is knowledgeable and very kind. It is hard to come across employees like him. Thank you!!
February 2026
I just transferred carriers love the service here very nice young lady Veronica I will see how my service goes last carrier I had sucked but thank you for welcoming me
February 2026
I got 2 phones from here and staff is really nice I would come back ! Helped me transfer everything from my old phone to this new one. Very nice young ladies here, Veronica and Angie was there names, helpful and fast!! 10/10 service
