Quest Diagnostics
Medical LabsHours:
159 E MacArthur Dr, Bethalto IL 62010 Hours
Monday
7 - 11:30AM
12:30 - 4PM
Tuesday
7 - 11:30AM
12:30 - 4PM
Wednesday
7 - 11:30AM
12:30 - 4PM
Thursday
12:30 - 4PM
7 - 11:30AM
Friday
7 - 11:30AM
12:30 - 4PM
About Quest Diagnostics
Quest Diagnostics offers a range of services, including COVID-19 antibody testing by appointment, routine lab tests, glucose tolerance tests, and wellness screenings. The location is open Monday to Friday from 8:00 am to 1:00 pm, situated next to Anderson Hospital Urgent Care. While some customers appreciate the friendly and professional staff, like one employee praised for her service, others have reported issues with wait times and rude behavior from certain staff members. There have been mixed experiences regarding customer service, with some finding the staff pleasant and others feeling dissatisfied. Overall, Quest Diagnostics provides essential testing services but may benefit from improving staff interactions and managing wait times better. For more information or to schedule an appointment, customers can visit their website.
Most Recent Reviews
August 2024
I was actually in a couple of minutes early. The phlebotomist was brisk and efficient in checking my information. When she actually drew my blood, I barely felt the prick and she had the tubes loaded and packaged before I could blink. This was an impressive performance.
June 2024
Quick and painless, on-time service and very friendly, professional phlebotomist.
May 2024
The individual working was pleasant, upbeat and professional. It was nice to see a smile and a little conversation.
More Comments(18)
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