Selfreliance Federal Credit Union is a financial institution that has received mixed reviews from its customers. The Bloomingdale, IL branch has been praised for its friendly and helpful staff, who are described as personable, knowledgeable, and efficient in assisting customers with various financial needs, such as opening accounts, processing loans, and answering questions. However, the facility itself has been criticized as being ancient, outdated, and lacking privacy. On the other hand, the Cumberland drive-thru facility has been described as having an unfriendly and unhelpful staff, which contrasts with the positive experiences reported at the Bloomingdale location. Customers have also expressed a desire for the credit union to have more flexible operating hours to better accommodate their schedules. Despite these mixed reviews, the overall sentiment towards Selfreliance Federal Credit Union seems to be positive, with customers appreciating the quality of service provided by the Bloomingdale staff and the convenience of the credit union's services. The redesigned mobile app has also been praised as an improvement.
I have been using this bank's services for 3 years now. The service is always excellent, and they offer the lowest interest rates for auto loans. I also want to mention Oleg, the security guard. He is a very kind and friendly person who is always ready to help and guide you
February 2026
The best service I received. I recommend this branch for everyone.
October 2025
I refinanced my car with Selfreliance Federal Credit Union, and I’m really happy with the experience! The service was excellent — they explained everything clearly and gave me a great rate. Highly recommend 100%!
