Selfreliance Federal Credit Union is a financial institution that has received mixed reviews from its customers. The Bloomingdale, IL branch has been praised for its friendly and helpful staff, who are described as personable, knowledgeable, and efficient in assisting customers with various financial needs, such as opening accounts, processing loans, and answering questions. However, the facility itself has been criticized as being ancient, outdated, and lacking privacy. On the other hand, the Cumberland drive-thru facility has been described as having an unfriendly and unhelpful staff, which contrasts with the positive experiences reported at the Bloomingdale location. Customers have also expressed a desire for the credit union to have more flexible operating hours to better accommodate their schedules. Despite these mixed reviews, the overall sentiment towards Selfreliance Federal Credit Union seems to be positive, with customers appreciating the quality of service provided by the Bloomingdale staff and the convenience of the credit union's services. The redesigned mobile app has also been praised as an improvement.
My father, Vasyl Beshta, has been a member of this bank for a very long time. The workers of this branch have always been very helpful and have gone above and beyond to work with him in various capacities (opening accounts, mortgage questions, etc). He highly recommends this branch.
March 2024
Good friendly staff, the car loan was approved in one day.
December 2021
I had the best experience working with MRS ELIZABETH BAYS, She started managing my account with my first deposit of $1000 and made over $12,000 in less than 2 weeks ! Thank you for making the process stress free! Highly recommend MRS ELIZABETH to anyone regarding their account managing needs! Contact her
