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February 2024 by Carmen Arredondo
GREAT SERVICES. GENTLE STAFF. GREAT QUALITY...??✝️?✨️??❤️
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January 2024 by Jeanette Tatkowski
Everyone was so incredibly nice and friendly. We had a great selection of frames to choose from. It's the fastest I've ever been able to find ones that I like. My daughter also needed glasses and was able to find frames really quickly because of the excellent selection. The doctor was amazing. Probably the best eye doctor I ever been to. I just picked up my glasses and my daughters glasses and we love them. That is an excellent store!
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January 2024 by Eden Medhin
I set an appt at 5pm today. and everytime i call i’m out on hold with no regard of my situation before putting me on hold. this place is careless for first time patients. I will not be referring this company to anyone, I understand that this place of business just moved a year ago but for first time patients they should be given that info prior to the appt. I’m highly disappointed bc i needed this appt done on my off day and the fact that i couldn’t get it done upset me, just letting others know make sure you get the RIGHT ADDRESS TO THE LOCATION B4 BOOKING,
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January 2024 by Nate S
Had a poor experience. We had a worker Anthony pulido who I thought* helped out my little brother who is a college student. Long story short my little brother comes out of his appointment with a 900 dollar bill for two pairs of glasses. Worker took advantage of my little brother price wise. Be careful if you go here. They are overcharging.p.s Costco offers 60 dollars for eye exam. Beyond disappointed in this place.
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January 2024 by Samah AlShaer
Had a very negative experience with Deanne who worked the front desk. She spoke to us very aggressively and raised her voice when we asked a clarifying question about the exam cost. The customer service was incredibly rude, which seems to be a common experience at this location. Would recommend getting eye exams done elsewhere.
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January 2024 by Israa Z
Shockingly rude staff — ended up canceling my appointment because of how crass the front desk person was. Would rather walk out than be spoken to in the way Deanne felt was appropriate. Speaking to your customers in an aggressive manner and with a raised voice while they’re just trying to check in for their appointment is never appropriate.
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December 2023 by T Mason
10/10+ for the doctor's performance.-10 for Anthony at the front desk. He's horribly RUDE! Definitely needs to be retrained. If it wasn't for the doctor. This location would be closed down for sure. You can expect greatness from the doctor, not so much from the staff.
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December 2023 by Anthony
The employee was very pleasant; I'm just not sure she knew what she was doing.I stopped in to get a pair of prescription Ray-Bans repaired and she told me they could not be fixed. I stopped in another eyeglass location and they fixed it. No problem.
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December 2023 by Mr Man (eh)
Very rude workers. I walked in not even a hello and ignored me from the start. Very cold attitude but did her job, however I woke be coming back.
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November 2023 by maritza alvarado
Thank you for your help
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October 2023 by Melanie Moreno
Great selection of glasses!My only issue was that I wanted the contact AND glasses eye exam for my daughter, but come to find out when we were ready to order contacts months later, they only did the glasses exam. I have to pay out of pocket now to have another exam. She’s 20 and for the last 5 years I’ve always had the contact and glasses exam (at another business) because sometimes she changes her mind and since insurance covers it, why not just be prepared? I know this isn’t a miss on my part and I won’t go back again for an exam.
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August 2023 by Ethan G.
We came into ask a simply question and the lady at the front desk was very rude and very disrespectful never going here again. Don't recommend to anyone this place is horrible.
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August 2023 by Neal D
Service was great and the doctor was friendly. It's always nice when you schedule an appointment, and you are seen on time.
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July 2023 by Brendan Senft
Came in today for eye exam. The staff was very friendly and the doctor is super friendly as well as informative. The new location is much better than the mall store. Their customer service was great. We will be back next year.
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July 2023 by Daniel
Horrible customer service. Do not go here. Look for different location. Or i recommend Americas Best cheaper and better quality on their coating and glasses. Here is a rip off and customer service is horrible. Lady on front desk is rude. Don’t know when shes on a good mood or bad mood and how shes going to treat you. They make alot of errors. They also switched location and they still send you to old location making you arrive late to appt and they dont accept their errors and tell you they cant take you in anymore after being only 8 min late when it was their fault for sending you to old location on the email confirmation and not updating to their new location. Terrible Staff. Horrible customer service
