Busey Bank is a financial institution with over 157 years of strength and service, providing full banking services across many states. Reviews highlight positive experiences with specific home loan officers, describing them as amazing, extremely knowledgeable, and excellent at walking clients through the entire process. These officers make the home buying process smooth, easy, and painless, quickly responding to questions and easing fears. More broadly, customers note positive experiences with the bank's drive-thru, customer service, and personal bankers, who are described as always having a smile and being every friendly. Busey Bank is commended for building business and growing wealth with expert advice and tailored solutions.
Eric Armstrong was wonderful throughout the entire mortgage loan process and even went above and beyond in ensuring that the closing went off without a hitch even when some documents weren’t ready an hour before closing. He was always on top of everything and communicated well when he needed anything.
June 2026
Eric Armstrong was easy to work with. Application process was easy. Fees were reasonable. Eric was able to answer all our questions and communicate with us during each step of the process
April 2026
Eric is amazing! Makes you feel like you are the only one he is working with and is very educated on ALL of the things! He is also amazing with communication! Highly recommend!