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September 2025 by Travis Beard
Took my old car, and were able to replace my old one with a similar car. Were very helpful to make sure i had something with enough space.
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September 2025 by Juli Wood
This was the best experience! Service was kind and efficient. The mobile app makes it so easy to extend your reservations! I definitely recommend using them!
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August 2025 by betsy larey
Best customer service of any Hertz location in the country. Hands down
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August 2025 by Mike F
It’s disappointing that the counter closes at 5pm. So if you take an evening flight you can’t get a Hertz. But I would say Enterprise is open in the evening and I’ve had a pleasant experience renting from them.
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July 2025 by Troy Brewer
Shelby, Mandy and Kendra were all BEYOND helpful in assisting me and my colleagues!
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July 2025 by David Reeves
Hertz has struggled with having available cars in this location for the last couple of years following the Covid over reactions, but as of late they have been coming through for my team and I with good cars and always excellent customer service. My last rental was a great experience.
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March 2025 by Nikhil Guptha
Recently I have Booked a car for 3 days. While Booking I didn't book for insurance as I am having State farm Insurance but these people added insurance and charged me almost the rental charge. I requested for the refund but they said it takes 45 days. This is the experience I have with them.
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February 2025 by Billy Lee
Rented several times in the last month. No issues whatsoever...Kendra and the other guys at the counter have always been very nice and helpful. They've won me over and I'll keep using them!
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December 2024 by Zach Maxwell
Had a car rental I had received from the other Hertz location in town. Came out to a flat on a Saturday after a basketball game. Mike from this location helped my exchange for another similar car. Great customer service and got me in and out
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November 2024 by Eric
Do not rent from this location. Do your self a favor and rent from enterprise the next counter over, The staff over here is very rude and racist. They don't have no customer service. If you're black, they look at you like you don't even exist, what are you doing here. They don't even try to help. Do not rent to this location. They are very rude and should not be working in customer service, hertz needs to look into this
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September 2024 by John Rabbia
Beware! This counter closes at 5pm and Uber/lyft are not options. I arrived on an evening flight to find myself stranded until a taxi service arrived because they know this is a coming occurrence. Do not rent from this airport unless you are arriving during the day.
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June 2024 by Bluegrass Outdoors
I paid around $170 for a one way rental. I hot there to pick it up after paying an uber driver around $70, only to be told they had none available. It was raining and I had to get a hotel, 3 more uber rides altogether and a bus ticked that I was on for around 16 hours, all because I was told my vehicle was reserved and then lied to once I got there to pick it up. It cost me around $400 and two days with my family. Ridiculous
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May 2024 by Jin Nakamura
My reservation was made online, I received a confirmation number, and when I got here, it was closed
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May 2024 by Brooke Alexander
If I could give this location zero stars I would. Absolutely terrible experience. Why would ANYONE rent here when there is a wonderful Enterprise right beside it? I was asked by the manager here for a $500 deposit along with a credit check in order to rent a car. I opted to go to use enterprise instead. Enterprise required a $0 deposit. No credit check. Thank you enterpise!
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March 2024 by Lidia Zehr
Good service.
