PetSmart is the world's largest pet supply and services retailer, offering a wide range of products for pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. The store is known for its cleanliness and friendly staff. Customers appreciate the good selection of food but note that some product varieties may be less than other pet stores. While the checkout process is friendly, scheduling grooming appointments can be challenging due to high demand. Many customers highlight the helpfulness of the employees, especially in the grooming area, where pets are treated with care and love. One customer shared a positive experience with a groomer who was patient and skilled, successfully handling a nervous puppy. Another customer praised the professionalism of staff during a busy adoption event, making returns hassle-free. Overall, while there may be some gaps in product variety, PetSmart provides a welcoming environment for pets and their owners.
