Prairie State Bank & Trust is noted for its wonderful customer service and best banking experience in town. The staff genuinely care about banking needs and helping customers succeed. Reviews highlight employees who are knowledgeable, efficient, kind, accommodating, and helpful. They make processes easy, are available to answer questions, and offer solutions. Staff members go above and beyond, providing patient and understanding support every step of the way. Customers report that the bank is trustworthy and competent, with many recommending it highly for both personal and business banking needs.
Ashley Hawkins was great to work with throughout the mortgage process!
October 2023
Chesleigh Shreves has made our dream of home ownership a reality. She was patient and understanding of our concerns. She was there for us every step of the way.
May 2023
Wonderful customer service! The staff genuinely care about your banking needs and what they can do to help you succeed. Best banking experience in town!
