Walgreens offers a variety of services, including prescription refills, health and beauty products, and photo printing. The pharmacy hours are daily from 12 am to 1:30 am and 2 am to 11:59 pm. Reviews highlight mixed experiences at this location in Bloomington. One customer had issues with passport photos, initially facing difficulties in obtaining digital copies. However, a staff member named Brian provided exceptional service, resolving the problem by voiding a defective transaction. Another customer praised Jamyra from the photo department for her support with a calendar order, ensuring the reprint was perfect after initial errors in the first copy. Conversely, some customers expressed frustration with wait times at the pharmacy. One reviewer reported a 4 to 5 hour wait for an antibiotic for a child with an ear infection, noting that the staff was professional but overwhelmed and understaffed. This reviewer suggested that Walgreens should hire more staff to improve service efficiency. Overall, while Walgreens has dedicated employees, the store experiences challenges with staffing and wait times that can affect customer satisfaction.
Horrible customer service...and poorly trained. Dave the GM ...needs a new job...Horrible!
May 2026
Waited for a shingles vaccination. Had a 7:40 appointment. They said they had me checked in. Waited and waited. The pharmacy area was unusually quiet. Still never got called. Finally went up and said we were leaving. They didn't care at all.
May 2026
Even though they were short staff they still had time to show me where my product was located thank you
