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“The employees are very knowledgeable. Took their time with me. Not all Metro stores are good. This one is by far one of their best stores. Thanks for all your help.”
“Autumn was amazing!!! She told me about the credit card!!! I can't wait to use my 150 billing credit and accrue my verizon dollars!!! She's honestly an amazing and thorough rep”
“Great place! I’ve visited twice for different reasons. They’re very reasonably priced, super fast and do quality work. Plus the gentlemen who have helped me out were super cool. Give them a shot, their high ratings are well earned.”
“Aisha was very helpful, quick, and pleasant. I was able to start my new service and she activated the phone before I left, making everything a little easier for me. I was in and out within 20 minutes, which was great since I have 2 small children. I really appreciated the promptness and willingness to get me what I needed in a timely manner. Price was great too!”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“Stephanie is wonderful. Very knowledgeable about products and services. Very pleasant, personable, and patient. I highly recommend her as a fabulous customer service representative.”
“Jocelyn and Lizette were just wonderful!
I am a senior citizen and both young ladies was very patient in going over all the details of my plan. Very attentive to my needs.”
“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”
“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”
“hi , i came in the the store last week and a gentleman by the name of Marlee was kind enough to help me out during my visit to your establishment. he helped me pick out a service plan for my phone and helped me pick out accessories for it overall i had an excellent experience.”
“Hands-down, best service I ever received. They were efficient quick so sweet so nice so respectful got me on the road quickly. I cannot say enough about this store. Just an amazing experience. I’m definitely coming back.”
“The workers were great, nice , knowledgeable and did an awesome job connecting are old phones to our new phones and even stayed after hours to help up set up and transfer our photos and contacts.”
“I went there to to check my phone speaker and they told me it need to be changed . I had only 1 hour to go to work , they said it will be done within 45 min and they did what they said . I was happy, good job!”
“Frank gave me an amazing service while buying my new phone. He gave me great case recommendations and other accessories. Frank also gave me advice of which new Samsung to get. Frank also assisted me on other products in the store. He was very kind and thoughtful for all the assistance. I would recommend this store for anyone who needs a new phone or assurance on products. His work is fast and makes sure everything is update with no issues.”
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“I recently went to the AT&T store in Homewood to express my concerns with my internet and cellphone bills. Thanks to the patience and help from Sandy and her manager Gina, I left the store feeling much better about what I need to do to reduce my bills.”
“We were very pleased with our experience at this location. Olivia was a great help and explained everything clearly to us - she even found a great unexpected deal for my husband and answered all my questions patiently. Thanks, Olivia!”
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“I want to extend my deepest gratitude to Eric Reyes at Verizon Wireless for his exceptional service. My older parents needed new phones, and unfortunately, I couldn't be there to assist them. However, Eric stepped in and made the entire process seamless and stress-free. He was incredibly professional, patient, and thorough, ensuring that my parents understood everything about their new devices. Even though I wasn't there in person, Eric communicated with me over the phone, keeping me updated and addressing all of our concerns. His dedication and willingness to go above and beyond truly stood out. My family and I will definitely follow Eric to any location he works at in the future. Thank you, Eric, for your outstanding service and professionalism!”
“I was told if i perched a dry herb e smoker if I don't like it I can bring it back and get my money back. well that turns out to be False statement by management they will not give you cash back they will exchange the product with no problem for something equal in value”
“Kyle was an amazing rep, helped me with all my questions, provided great service, and made the process simple and easy! I definitely will be coming back to this store!”
“Nick was very helpful, and very nice to me and my aunt , And so was Jenny , I’m going to tell all of my friends, and family about this cricket location , I’m very pleased , and will be returning, when ever my senior citizens in my family need a phone thanks again you guys.”
“Got an offer from this store for a new phone for $50 and Ana was such a great help helping set my new phone up and transfer what I needed. Very greatful for her service”
“This Cricket store employees is very helpful, very knowledgeable about each phone and have great customer service. They are good at multitasking with each customer.”
“They did an excellent job fixing my cracked touch screen on a laptop. I needed the device, as I had not recently backed-up my files. So grateful!! Excellent customer service & quick turn around. Affordable & dependable repairs.”
“Mariah provided some of the best if not the best customer experience I have received in my life! My phone went into SOS mode and she was able to quickly resolve the issue and have me walk out with a functioning phone again! She also provided insight on the latest promotions and ways to lower my bill! She is an absolute rockstar! She also let me use her landline which I greatly appreciated”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
“This Boost is very good. The managers there are courteous and always answer my questions and address my concerns professionally. I go there to pay my bill monthly. Recently, l bought a charger. The guys made sure that l bought the right one. ? The location is in a tough part of town, but what isn't these days? Don't let that stop you from going. Good spot with good service.”
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“Fantastic customer service from Nelly, she was super helpful and patient, I wasn't quite sure which phone to choose but she helped me make the decision and I love my brand new phone. I will be coming back with friends and family.”