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“I’ve frequented different Claire’s stores often for my daughter and have never seen this kind of exemplary customer service. Hailey went above and beyond trying to help me, with ideas and advice and going the extra mile. Kudos to her, this location has a gem!”
9:30AM - 5PM
115 W Jefferson Ave, Naperville
Childrens Clothing
“We walked by the store on a sunny Saturday afternoon and saw these beautiful sparkly pink shoes. My twin granddaughters asked if we could go inside. They do not like to shop but were drawn by the shoes and the wonderful women who measured their feet. Our experience was beyond fabulous. Going forward I will be back with my 5 year old girls!!”
“It's Old Navy. The shelves are stocked with clothing stacked neatly. Associates are not pushy and forever helpful. Fitting rooms are are managed well. They keep up with keeping it clear and managing the return to floor items is efficiently processed. The cashwrap is manned well so the line I was on moved along to my satisfaction.
They did ask to open a branded CC account so you decline, as most do, and move it along. Got my return to shop incentive coupon for the following week and left with a full bag and smile. Good experience. This store is a 5!”
“What an adorable store! The clothing and toys are high quality and timeless, and the owner is so helpful and friendly. It’s the perfect addition to downtown Naperville and a place I’m excited to shop at again and again - both for my own kids and for gifts!”
9:30AM - 9:30PM
1931 Glacier Park Ave, Naperville
Childrens Clothing
“Good value for money if you are looking for branded stuff here. The quality and prices for items on sale here are similar to what you would get at Burrington. Rack after rack of clothes.”
“Was in a pinch for baby shorts, called the store and Arooj was so helpful! She put aside the items for me and had them ready when I arrived. Will def come to this location more often. Love the above and beyond customer service”
10:30AM - 5PM
937 Curtiss St, Downers Grove
Childrens Clothing
“I found some nice items for my 18 month old son. It’s a small shop but really cute and the person working was very friendly. I got some great deals on name brand clothing!”
“This store is AMAZING! The customer service and ambiance is top notch. Toula is by far the best! She takes the time to make you feel comfortable and confident about the beautiful jewelry you are purchasing from here! My husband and I have nothing but amazing things to say about her and the Hinsdale Marcus location!”
“The JCPenny staff were great. The store seemed to have a decent amount of inventory on their sales floor for a consumer to find. We needed to find a suit for my son, and we did make a purchase.”
“I gifted my best friend a customized pillow for her birthday & she absolutely loved it!! They were very professional & timely with my order and I was extremely pleased!! Will definitely be ordering again ?”
“I went into this location last minute to find outfits for a trip I was leaving for the next day. I had minimum time to shop because I had to be to work within an hour. Matt (I believe that’s his name) stopped me and let me know that he’s available if I needed help. After walking in circles I finally asked for his assistance. Within 15 minutes we had several outfits paired together that matched shoes I already owned. Typically when I shop without trying on, majority of my purchase is returned. Everything fit and looked good together. Thank you so much Matt, you’re a life saver!!!”
“The products are so well organized, it made shopping a breeze. Abby was my fitting room attendant and she was so helpful. Good customer service at check out too.”
“My girl's Heather & Avery of Lombard's CP is the BOMB very helpful & attentative ! They are forever my girls ... See ya soon ladies... Kim Brown”
“Loved service and ability for personalized service all done by phone and gift wrapped for late Saturday afternoon pick up !! Gift set bput together- with a variety of items . Can’t recommend enough !!”
“Great service! So much time saved being able to try things on and know it’s what you want. Very reasonably priced as well. Will be back for all future special occasions.”
“Prior to Saturday, November 30th, I had not visited an Old Navy in over 20 years. With that being said, my visit was quite pleasant due to the great attitudes of the check-out staff. I WILL definitely revisit this location.”
“As a child of the 80s, I can say that I have been going to JCPenney for literally as long as my memory has been exisince. I think when we were little. It used to be JCPenney and the lower price point store 'Venture.' If any of you remember that when from when we were growing up. In the 1980's-90's, JCPenney was a higher price point marketed store; think Macy's, but NOT quite Nordstrom. I feel like now it is closer to Kohl's-esk pricing and quality. JCPenney has actively made attempts throughout it's existence to make sure they have, to the best of their abilities, adjusted their prices and seem to be in "the know" on what items to keep/not keep selling in order to fit in with the ever changing economy. For example, right now, when people can't spend much on the "flare" or "extras" they are very evidently focusing in on the necessities and (it was prom season while I was in there) reasonably priced gowns, As a department store, in general, JCPenney tries to keep their stores affordable, yet still mostly sells well made and meant to last products. The LARGE, but still limited, options when shopping INSIDE of a brick and mortar store are also incredibly nice to shop. When compared to, say, Amazon, or even Ebay or Etsy. You can never be sure exactly WHAT you're purchasing, the quality, the fit, OR if what you see even exists for sale at all. The scams ARE REAL out here, and it's nearly impossible to tell real sites, ads, and products from fake sites, ads, and products. Yes, I have, actually still do now, buy my children clothes from JC penney. They are always of great quality for a price that just, sometimes, cannot be beat! Especially as a single mother. Every CENT matters.”
“Such an adorable baby store! We just had our first baby, and this has quickly become our favorite place to visit. Every time we stop by, the staff is incredibly kind and helpful. One time, a girl assisted me in finding an item I had seen on their Instagram page, and she was so sweet and helpful! Even before our baby arrived, they did a fantastic job helping us find baby shower and birthday gifts for my niece. We will definitely keep coming back!”
“Stephanie was the best Claire’s employee I’ve ever encountered. She was so welcoming from the start and informed us of great deals and made our shopping experience wonderful!”
“Once Upon a Child is an amazing store for parents looking to buy or sell gently used children’s items. The selection here is fantastic—they offer a wide variety of kids’ clothing, toys, shoes, and baby gear, all in excellent condition and at a fraction of the cost of buying new. It’s a perfect spot to find quality items without breaking the bank, and the inventory is constantly rotating, so there’s always something new to discover.
The store is well-organized, making it easy to browse by size, season, or item type. I was impressed by how clean everything was, and the staff clearly takes the time to ensure that only the best products make it to the shelves.
The staff is friendly and knowledgeable, and they make the buying and selling process incredibly smooth. If you’re selling, they inspect items thoroughly but fairly and offer reasonable prices based on condition and demand. It’s a great way to declutter while getting some value back for things your kids have outgrown.
One thing I love about Once Upon a Child is that it’s both eco-friendly and budget-friendly. You’re not only saving money but also contributing to a more sustainable lifestyle by reusing high-quality items.
Whether you’re looking for great deals on kids’ essentials or trying to offload gently used clothes and toys, Once Upon a Child is a fantastic option. Highly recommend for parents and caregivers!”
“Love the store, and the layout & merch has gotten better than years past. But the music is ridiculously too loud. Like Club level. My friend and I couldn’t even talk. We left. And I intended to purchase. Don’t run away business because your clerk is not considering customers. Management, step in and set a comfortable level as background music. Not bass slamming your eardrums. Good music doesn’t have to be extremely loud.”
“This location is the best! The staff here is very friendly and attentive. The store was clean and was able to shop with ease. I highly recommend shopping at this location.”
“Love their sales. Can find all kinds of nice stuff for younger ages here. The best part is they will price match if there is a lower price on their site then in store.”
“Such a beautiful organized store and staffed by very funny and kind people!! I wish so badly we had one like this closer to me in Washington. This place was a highlight of my trip!”
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“Love the location of this h and m for sure. They also have great options for clothing and good deals. It may be on the smaller end but that doesn’t mean they don’t have bad options for women and men. The staff here I’ve never had an issue with and are nice. We found some pretty great deals here.5/5 recommend”