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“I’ve frequented different Claire’s stores often for my daughter and have never seen this kind of exemplary customer service. Hailey went above and beyond trying to help me, with ideas and advice and going the extra mile. Kudos to her, this location has a gem!”
9:30AM - 5PM
115 W Jefferson Ave, Naperville
Childrens Clothing
“We walked by the store on a sunny Saturday afternoon and saw these beautiful sparkly pink shoes. My twin granddaughters asked if we could go inside. They do not like to shop but were drawn by the shoes and the wonderful women who measured their feet. Our experience was beyond fabulous. Going forward I will be back with my 5 year old girls!!”
“What an adorable store! The clothing and toys are high quality and timeless, and the owner is so helpful and friendly. It’s the perfect addition to downtown Naperville and a place I’m excited to shop at again and again - both for my own kids and for gifts!”
“It's Old Navy. The shelves are stocked with clothing stacked neatly. Associates are not pushy and forever helpful. Fitting rooms are are managed well. They keep up with keeping it clear and managing the return to floor items is efficiently processed. The cashwrap is manned well so the line I was on moved along to my satisfaction.
They did ask to open a branded CC account so you decline, as most do, and move it along. Got my return to shop incentive coupon for the following week and left with a full bag and smile. Good experience. This store is a 5!”
9:30AM - 9:30PM
1931 Glacier Park Ave, Naperville
Childrens Clothing
“Good value for money if you are looking for branded stuff here. The quality and prices for items on sale here are similar to what you would get at Burrington. Rack after rack of clothes.”
“The JCPenny staff were great. The store seemed to have a decent amount of inventory on their sales floor for a consumer to find. We needed to find a suit for my son, and we did make a purchase.”
“Was in a pinch for baby shorts, called the store and Arooj was so helpful! She put aside the items for me and had them ready when I arrived. Will def come to this location more often. Love the above and beyond customer service”
“This store is AMAZING! The customer service and ambiance is top notch. Toula is by far the best! She takes the time to make you feel comfortable and confident about the beautiful jewelry you are purchasing from here! My husband and I have nothing but amazing things to say about her and the Hinsdale Marcus location!”
“Tammy the manager at the naperville location is super awesome. She took her time to patiently help me find the jeans best suited for me.
This shop is really busy and yet Tammy had a broad smile and welcoming attitude.”
“Carly was amazing and incredibly helpful! We came in looking for a specific product (which they didn’t carry) but Carly was helpful in finding alternatives. The whole team was very welcoming!”
“I gifted my best friend a customized pillow for her birthday & she absolutely loved it!! They were very professional & timely with my order and I was extremely pleased!! Will definitely be ordering again ?”
“My girl's Heather & Avery of Lombard's CP is the BOMB very helpful & attentative ! They are forever my girls ... See ya soon ladies... Kim Brown”
“The store was so clean and organized. A worker named Bella was so helpful and kind when assisting me. Went the extra mile and helped me find what I needed. Would definitely shop there again.”
“Great service! So much time saved being able to try things on and know it’s what you want. Very reasonably priced as well. Will be back for all future special occasions.”
“Loved service and ability for personalized service all done by phone and gift wrapped for late Saturday afternoon pick up !! Gift set bput together- with a variety of items . Can’t recommend enough !!”
“Such an adorable baby store! We just had our first baby, and this has quickly become our favorite place to visit. Every time we stop by, the staff is incredibly kind and helpful. One time, a girl assisted me in finding an item I had seen on their Instagram page, and she was so sweet and helpful! Even before our baby arrived, they did a fantastic job helping us find baby shower and birthday gifts for my niece. We will definitely keep coming back!”
“Me and my grand babies took pictures and there was a lady there that was so helpful with taken the pictures on Saturday December 13 i appreciate her patience thank you soo much ?”
“Stephanie was the best Claire’s employee I’ve ever encountered. She was so welcoming from the start and informed us of great deals and made our shopping experience wonderful!”
“This location is the best! The staff here is very friendly and attentive. The store was clean and was able to shop with ease. I highly recommend shopping at this location.”
“Great selection of clothes for kids and a reasonable price. the gentleman that checked us out was courteous and friendly and everything went well during our last visit on Friday.”
“Such a beautiful organized store and staffed by very funny and kind people!! I wish so badly we had one like this closer to me in Washington. This place was a highlight of my trip!”
“Love their sales. Can find all kinds of nice stuff for younger ages here. The best part is they will price match if there is a lower price on their site then in store.”
“Once Upon a Child is an amazing store for parents looking to buy or sell gently used children’s items. The selection here is fantastic—they offer a wide variety of kids’ clothing, toys, shoes, and baby gear, all in excellent condition and at a fraction of the cost of buying new. It’s a perfect spot to find quality items without breaking the bank, and the inventory is constantly rotating, so there’s always something new to discover.
The store is well-organized, making it easy to browse by size, season, or item type. I was impressed by how clean everything was, and the staff clearly takes the time to ensure that only the best products make it to the shelves.
The staff is friendly and knowledgeable, and they make the buying and selling process incredibly smooth. If you’re selling, they inspect items thoroughly but fairly and offer reasonable prices based on condition and demand. It’s a great way to declutter while getting some value back for things your kids have outgrown.
One thing I love about Once Upon a Child is that it’s both eco-friendly and budget-friendly. You’re not only saving money but also contributing to a more sustainable lifestyle by reusing high-quality items.
Whether you’re looking for great deals on kids’ essentials or trying to offload gently used clothes and toys, Once Upon a Child is a fantastic option. Highly recommend for parents and caregivers!”
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“Shopping at the H&M in Bolingbrook is always a great experience! The store is calm, spotless, and filled with friendly smiles. Every team member I’ve interacted with has been kind, helpful, and welcoming.
H&M is incredibly fortunate to have a manager like Willow. He goes above and beyond with his customer service, always ready to assist and guide you to exactly what you need. A true people person! I highly recommend visiting this location.”