Discover fashion for the whole family at Old Navy located in Naperville, IL. From trendy maternity wear to stylish women's, men's, and kids' clothing, find everything from casual basics to seasonal must-haves. Enjoy the convenience of buying online with in-store pickup. Old Navy in Naperville provides a pleasant shopping experience with great deals and friendly, helpful staff. Customers praise the store's cleanliness, hygiene, and welcoming atmosphere, which makes browsing enjoyable. The staff, including the managers and cashiers, are described as very approachable and quick to assist with requests like price matching. Shoppers have found good value in their purchases, noting the quality of items like chinos for the price point, especially with the store's deals and offers. One customer was able to quickly put together several outfits with the help of a salesperson, all of which ended up fitting well. While the prices, particularly on jeans, may be a bit high for some customers, overall Old Navy in Naperville is viewed positively, with one reviewer saying they'll definitely be back to check out more offers. The store's great service, clean environment, and solid deals make it a pleasant surprise for many.
The store is very clean and organized, and the staff is so friendly and helpful! They were especially sweet with my two young kids and made the shopping experience fun for them!
July 2026
There was a lady who worked there who I received my online swimsuit pickup from and called the old Navy in Joliet to have them hold a size larger for me. Another one was a cashier who went through the whole process of seeing if I had an account with them, and she was incredibly patient and friendly with me. The workers... read full comment
November 2025
Tammy the manager at the naperville location is super awesome. She took her time to patiently help me find the jeans best suited for me. This shop is really busy and yet Tammy had a broad smile and welcoming attitude.
