Claire's is a favorite stop for many, offering great prices and awesome sales where customers can sometimes stack coupons. The store provides an exemplary and phenomenal customer service experience, with staff who are friendly, helpful, patient, and attentive. They go above and beyond, offering ideas, advice, and help finding items. The piercing service is highly recommended, with staff being very informative, gentle-handed, and great with the younger crowd, even using breathing exercises to calm nerves. Customers report great experiences overall, with children leaving very happy with items like stuffed animals, often benefiting from promotions like buy 3 get 3 free.
I’ve frequented different Claire’s stores often for my daughter and have never seen this kind of exemplary customer service. Hailey went above and beyond trying to help me, with ideas and advice and going the extra mile. Kudos to her, this location has a gem!
March 2025
My daughter had a gift card to spend. She loved everything inside the store. She finally figured out what she wanted and was surprised it was buy 3 get 3 for free. She got 3 stuffed animals and was so happy. The staff was so patient waiting for her to pick them out. They also offered to help her find anything she wanted... read full comment
January 2025
They had an awesome sale & I was able to stack my coupon with the great prices. One of our favorite stops when we come to the Promenade. Shout out to Natasha, she was so friendly and helpful! Thanks for making our shopping experience fun!
