Take 5 Oil Change in Bourbonnais is known for providing fast, friendly, and convenient oil change services. Customers appreciate how quick the process is, often staying in their cars while technicians handle oil changes, windshield wiper replacements, air filter changes, and coolant exchanges. The staff is consistently described as courteous, knowledgeable, and accommodating, with employees going out of their way to answer questions and offer advice. Many customers highlight the excellent customer service, mentioning that staff members are personable and professional, creating a positive experience every time. The business offers additional free services such as tire pressure checks and fluid top-offs, adding value to their quick service. Customers also note that they feel well taken care of, with some mentioning that staff provide water and friendly interaction which enhances the overall experience. However, some reviews mention concerns about pricing, feeling that the cost can be high or somewhat misleading, especially when comparing quotes given over the phone to the final bill. There are also reports of occasional longer wait times and a small issue with windshield fluid pump availability, which some customers felt should have been compensated with discounts. Overall, Take 5 is highly recommended by customers for its speed, friendliness, and quality of service, making it a preferred choice for quick oil changes in the area. Despite minor concerns about pricing, the consistent positive experiences and professional staff make it a trusted local option for vehicle maintenance.
