Petco is a well-regarded pet store that provides a variety of services and products for pets and their owners. Located at 2046 North State Route 50 in Bourbonnais, the store offers a wide selection of brand-name pet nutrition, supplies, and accessories for dogs, cats, birds, small pets, fish, and reptiles, all at competitive prices. Customers appreciate the knowledgeable and friendly staff, who consistently help with finding the right products and answer questions thoroughly. Many reviews highlight the staff's dedication, especially in areas like pet grooming and advising on pet care. The grooming services receive high praise, with descriptions of pets returning happy, smelling fresh, and sometimes reluctant to leave the groomer’s care. The groomers, like Kayla, are recognized for their skill, caring personality, and ability to handle even difficult grooming cases, making pets look and feel their best. Additionally, Petco offers veterinarian services, vaccination clinics, and pet adoption, making it a comprehensive resource for pet owners. Customers also value the convenience of online shopping with in-store pickup or repeat delivery. Overall, the store’s combination of quality products, professional service, and helpful staff makes it a trusted destination for pet care needs.
This is a very nice and clean store. There is a wide selection of both wet and dry cat food for my kitties, Onix, Cody, and Jacek.
December 2025
General staff is friendly and overall helpful. Grooming salon staff is pretty rude. I’ve had way too many interactions where the experience is the same. I ended up canceling my vital care memberships (which I’d been a member of since it launched) because of the grooming staff at this store.
November 2025
Had the aquarium equipment I went for, but their livestock and their tanks are in bad shape
