Triad Financial Services
Hours:
19 Heritage Dr, Bourbonnais IL 60914 Hours
About Triad Financial Services
Triad Financial Services has received a mix of reviews highlighting both exceptional customer service and some communication challenges. Several clients praise specific representatives, such as Frank, Anna Stewart, Riki Lopez-Thatcher, Kiesha, and Mikayla Henson, for their professionalism, responsiveness, and dedication. Customers appreciate the efforts these individuals make to resolve issues and ensure a smooth process, particularly during stressful situations. Many clients mention excellent communication as a key factor in their positive experiences. However, there are concerns regarding inconsistency in service. Some users reported frustration with communication breakdowns and a lack of coordination among staff, leading to confusion about payments and account management. Despite these hiccups, clients often note that the majority of their interactions with Triad representatives remain positive and helpful. Overall, Triad Financial Services is recognized for having dedicated staff who strive to provide excellent service, though there are areas for improvement in communication and internal processes to enhance the customer experience further.
Most Recent Reviews
April 2025
I worked with Riki Lopez-Thatcher she was absolutely amazing! I would always recommend her. She was so helpful every step of the way!
August 2024
Thankyou Kiesha with customer service. You are amazing. So professional. I hope you see this review. And I hope triad gives you a raise or a bonus for your hard work and professionalism.
March 2024
Amanda Long guided me through the process of purchasing my first home and I couldn't be more grateful. Everything was simple and required very little from me outside of the obvious. Thank you Amanda!
More Comments(96)
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