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“We seem to get lucky and are able to find a great deal in the clearance section at this location. We found a 12 foot long countertop that was originally $210 for $40. Although the people are no where near as knowledgeable as those at Ace, there friendly and are usually able to find someone who knows the answer.”
“I regrettably way over bought fittings for a project. Thinking I was going to frustrate the customer service with the excess of returns, the lady I was working with showed 0 frustrations. As the line behind me grew I started to sweat, but the employee stayed very calm and simply called for help. I was taken care of with great customer service and they quickly worked through the line behind me as I hogged one register. I appreciate their kindness, patience, and professionalism! Thank you!”
“It's huge. Has a lot of everything needed for your home, garage. If you can't find what you are looking for they have enough staff walking around to assist you.”
“John was able to help us out with an online deal that matched what was in store. Him and his service desk team are great. I'll be coming here rather than the Orland Park location. Great customer service at Alsip.”
“You guys are the best! I had a pickup order for our bathroom. We had 5 pieces and 3 were ready for pickup. I want to thank Maria again for all the help! Plus the guys who helped me load my SUV. You guys are the best!”
“Walked in here knowing nothing, thankfully the staff is friendly and knowledgeable. Special shout-out to Tonisha & Heather who were more than patient with me. They were able to get all me signed up for the home depot account and credit card. Additionally they helped get all my needed material ordered and everything was delivered in a timely manner. Thank you both for your time and help.”
“Shelby in shower/bath was so helpful! Asked a bunch of questions and a couple that stumped us she plugged into google, the important part being that she knew what keywords to use! Super valuable and helpful when it comes to DIY. Thanks!”
“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“Menards can get my money ANYDAY over Home Depot. There is always someone available to help, assist, you'll be looking 10 minutes in Home Depot.for an associate.”
“Professional, Timely, Friendly and willing to go the extra mile for their customers. I would definitely recommend a friend or family member to Rod N Liquidation Inc.”
“I like going to this home depot, its organized and the staff is friendly. I recently was in a hurry to finish a job which required precise lumber cuts, Davix who works in lumber, put that extra effort to make those accurate cuts and saved me lots of time. Thank you Davix, for your help today!”
“We completely tore down and remodeled our Primary Bedroom, Bathroom and built a Walk in Closet. We have performed 7 similar scope of renovations in the past. After experiences with numerous suppliers in the past we went with Fox for our material. You name it they had it. Their showroom inspired many ideas for the renovation. Their designer , Donna, was talented and extremely communicative and ensured our order was exactly what we wanted and tracked our cabinetry from order to delivery (on time). We worked with Mark on numerous orders and his knowledge of products was incredible and his coordination with our General Contractor for order status and delivery was beyond reproach. I very rarely write reviews but the Fox team certainly exceeded all expectations and most certainly earned this review. Too bad I can only give 5 stars and not more!”
“I just want to say Thank you very much to Miss.Sammi for her great customer service. She took the time to scan & look for the item I really need it. (Qty. 6 Flex spout white). Definitely, I will come back to this home depot store.”
“Very busy. Great products be prepared to wait in line to pay for items. Customer service great. They will look up item on phone and tell you exactly where it is located the store.”
“Staff at this location are not as helpful as other locations I have been to… I was gonna return once and the customer service agent was rolling her eyes… SMH overall the store is well stocked and clean”
“You can find most everything you want. Garden prices I noticeably higher than the other local stores tho. But the selection is better.
I usually always find someone if I need assistance as well”
“Your customer service employee Luis is by far the best!!! I called the store to inquire about a limited stock of roofing shingles. He went above and beyond to locate the replacement shingles I needed for a garage roof repair. He took time to locate the clearance items and called my home when he found the product. Had them loaded up and ready for pickup when my husband arrived. He is truly a valuable asset to the store. A great customer service experience ***** Great Job and thank you Luis”
“Bought a fridge for 50% off, just a had big dent in the door.I got the protection plan too just in case the fridge didn't turn on, but we've been using it for 2 months now with no issues.”
“Let me explain why this Hope Depot got 4 stars. I have shopped at many Home Depots and usually find them to be 3 stars, I find the shopping experience average and its a Home improvement store. But my experience at this Home Depot was better than the others, as I walked around the store I was asked a total of 5 times if I needed any assistance and when I checked out I was greated and help by a very friendly cashier. So although this Home Depot is typical in its selection, layout, pretty much everyway, this particular store excelled in customer service. Shout out to the store manager for having your team be so attentive and helpful, they are doing a great job.”
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“We are very pleased with the Creative Cover for our fire table. It fits perfectly, the craftsmanship is exceptional, and the color is just as requested. The turn-around time was as described. Should we need more, this is our ‘go-to’ vendor!”