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“I have bought appliances from here twice now and both times service has been amazing. The deals offered were great and definitely better priced than the big box store options.”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
“I came in with a malfunctioning vacuum. Geiger heard what was going wrong, pushed a single button on my device and sent me home a happy customer. My vacuum works wonderfully now and it didn’t cost me a cent. Geiger at the Vac Shop knows his stuff! And he even carried my machine back to my car”
“Went in looking for a new upright vacuum something better than a Dyson. Donald helped me pick out an upright vacuum that was perfect for my needs and functional to use. Plus I get the benefit of supporting a small local business that can fix my vacuum if it breaks. Was sold a Titan T3600.”
“Extremely satisfied with the customer service! The product technicians Alex & Chris are very knowledgeable & assembled a handful of items for my new apartment. I'm so happy with my purchases everything looks wonderful!”
“Thank you for the fast delivery and the part works perfectly. I am very pleased with you company and I will definitely use your company again if in need of a part again.
Ronald W.”
“I bought my dining room table here aswell as my couches and coffee table.Im very happy with my purchase the staff were very professional and kind. I look forward to my next purchase.”
“I just purchased a kitchen faucet from plumbing at the 4060 w 95th st location my frustration with matching the previous faucet was becoming exhausting due to no previous markings on the old faucet, Juan from plumbing was so helpful , knowledgeable and patient. Thank you so much juan.”
“There are 2 ways to get to the docks. Id suggest the green route. As flatbeds unload in the home depot driveway. There's quite a bit of room to back in. They were fast to unload.”
“The LG BP530 Blu-ray Player I ordered through World-Import played the PAL format discs I ordered from down-under on my NTSC equipment with no problems. And that is even when sending the HDMI output through a wireless extender to a CVBS converter to an old CRT TV! I put in any kind of disc and hit play. I could not be more pleased.”
“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“Just wow. Walked in, so well staffed. Everyone’s on the move and the ones who aren’t are looking for someone to help. Felt like I was in twilight zone but in the best way possible. My local HD ain’t got nothing on this location. Bravo Addison HD!”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
9AM - 5PM
3011 Butterfield Rd, Oak Brook
Appliances
“It was my pleasure to go to this store! I was greeted by Bernadette who did an excellent job of showing me what I wanted to see. She made recommendations, did not waste my time and I look forward to on time delivery.”
“As a family, we’ve purchased two washing machines, one dryer, two refrigerators and a freezer from here over the last 12 years or so. The newest washing machine happened just four days ago, a nice LG model that came highly rated and minus one small dent in the back, looks and works perfectly as of now. We saved somewhere around $350 off the lowest “new” price in other places and $125 off the lowest sale price I saw over the last 6 months. Our oldest purchase is the dryer that we have now had for that 12 year period. Granted, we take very good care of it due to lessons learned in proper maintenance but it’s still working very well with no complaints. If you don’t mind the small cosmetic issues, I would recommend checking them out. They close at 6pm most days so just plan accordingly.”
“This particular Menards is the largest Menards store I've come across. It's 2 stories and there's just about everything under the sun and stars in here.
They always seem to have the 11% rebate, maybe that's just a regular promotion now.
Parking is plentiful and ample handicap spots for patrons with disabilities.
Losing 2 hours in here isn't completely out of the ordinary.”
“I am a little bit overdue for this review, but it's extremely important that I voice my feelings, which I hope are read, and rewarded by Sheen ??? the Northlake Store Manager. I had a flooring project, which started off on a bad note, mostly my fault, but was then corrected by Debbie from the Flooring Department, who did an OUTSTANDING job of helping me to get it back on track. She was a one of a kind professional and personable customer service rep who went ABOVE AND BEYOND, INCLUDING POST INSTALLATION FOLLOW UP. I can't say enough good things about her, and hope that she gets recognized accordingly. In addition, upon return of my excess materials, and a drawn out discussion, I have to also say that Claudia, and Manager Raquel, also went above and beyond to help me with the challenging credit to my original purchase. All these ladies are the reason that I, and hopefully thousands others, will do business with your store, because they truly make a difference, which I know is the reason that I will remain a committed customer. Please tell each and every one of them how much they made my experience special, and satisfying, and that I look forward to doing business again ! Keep up the great work ladies !!!”
6AM - 8PM
1919 N Cicero Ave, Chicago
Appliances
“Business as usual, there welcoming, friendly and helpful. It ok when you coming to buy small stuff but it when you buying stove and dryer the big stuff that when you have problems they mounted the stove to close to window melt the blinds I was told fire it hazardous, call try to get the worker to remove it from being so close to they said no, now we buy a dryer from here the worker put sliver or duck tape on everything I don’t him to use clips he refuse then use that duck tapes on everything few day later all that mess came a loose call the store try get somebody help I got hang up the girl on the phone didn’t know nothing I had to go store buy a clip and paid a family hood the dryer up right. I paid for insurance not work out with Home Depot.”
6AM - 10PM
2101 75th St, Darien
Appliances
“Although I don't mind the natural smells hitting your senses as you walk in, the prices could be governed better. I paid twice I did last year for a lawn mower tune up kit. Another issue I have is the lack of floor personnel. I normally don't ask for help as I like to do the work myself and look around to find whatever it is I'm looking for, but if i can't find it, there's also nobody around to point you in the proper direction. Hence why I'm subtracting one star.”
“I had a great experience at this location yesterday. I needed assistance with a kitchen remodel, and Matt Rodriquez was incredibly friendly, helpful, and knowledgable. I'll be coming back to this location and to him for future projects.”
“Love this place. Great deals during all seasons and wide variety of diy projects. Outside garden is cool and definitely look out for the clearance rack during the summer months. Recommend for friends and family.”
6AM - 10PM
17w734 W 22nd St, Oakbrook Terrace
Appliances
“My experience was very professional. John and Jason helped me out and was able to help me find what I needed. I would definitely recommend this homedepot for other to come with there electrical and plumbing problems.”
“Well stocked. Nice customer service. The gentleman who helped me and my mom carry a heavy item to our car was very nice and helpful. The young lady lifted a heavy bag to put it in my elderly mother's cart. I thank her for her kindness.”
“I needed to buy more tile for my bathroom (to match what I bought 4-5 years ago at Home Depot), but it was discontinued. I talked to Ed Hester, Design Consultant at Home Depot on Elston Avenue in Chicago, IL on March 16, 2023, and he called Daltile in Elk Grove, Illinois. (I had given him the tile manufacturer as well as the SKU number). As Ed patiently tracked it down online, he simultaneously talked to an associate at Daltile. And he found my discontinued tile!! I ordered it today and will pick it up on Monday. Kudos to Ed Hester, Home Depot employee extraordinaire!!”
“Needed some pvc poles for a mesh fence im making for my vegetable garden in back, found the poles they cut them in half for me and found the mesh for the fence and the ties all in one place. And while I was there got some more vegetable plants. Love my home depot.”
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“Shout out to Luis from what I remember one of the managers on the night shift he was very helpful and patient with me, he stick around with me over and hour just yo make sure I had everything I needed. Really thankfull.”