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“I’ve been coming to this pet store since they opened and Rob is the reason I keep coming back. This place is another bougie pet store with organic/holistic/vegan/etc pet supplies but Rob goes the extra mile for the customers. He is professional, extremely knowledgeable, helpful, friendly and inviting. Not only is he excellent at helping pet owners find what they need, and what they didn’t know they needed, he provides the type of customer service that keeps customers loyal. Honestly, he should be a regional manager or something that oversees how all locations interact with customers because they would probably see a significant bump in sales and repeat customers. It’s a nice store with nice products but doesn’t matter how nice your store is if you don’t know how to treat customers. You can just tell he is a good guy and I trust his advice about my four legged family member just as much as my Vet’s.”
“EVERYBODY needs to visit this place and pick up an adorable cake. I buy them for my dogs every year and they are SUPER affordable. Abby helped me yesterday and she was an absolute doll. She was so friendly and made sure I loved the cake! It is always a 10/10 experience here. I will always recommend this place! An absolute gem in the suburbs.”
11AM - 6PM
170 Yorktown Shopping Center, Lombard
Pet Stores
“Aliyah was great in helping us adopt our Shiba Inu Puppy! The customer service, cleanliness and quality of Furry Babies was incredible and we will definitely consider getting our next dog here!”
“The team here is incredibly skilled and caring. Samantha always go above and beyond to ensure Carter feels comfortable and looks fabulous after every grooming session. Not only do they provide top-notch grooming services, but they also give great tips for maintaining my dog's coat between appointments. The facility is clean, and the staff is friendly and accommodating. Carter always leaves happy, and that's the most important thing for me.”
“We love Hollywood Feed! The wash bays are perfect for our dog and we usually use the food delivery service which makes it possible to not worry about forgetting to get the food for our dogs. It's a wonderful service!!”
10AM - 6PM
8520 Brookfield Avenue, Brookfield
Pet Stores
“Xavier was the most helpful person I could ever ask for. In the recent winter freeze I realized my dog needed snow shoes, after going to MULTIPLE stores I called this location. Not only did he tell me that they had them in stock but also told me how to measure my dogs feet for the right sizing and explain everything to me so well. Genuinely so thankful for urban mutt and their employees!”
“I bring my Yorkie here to get groomed and they are all so nice. Sometimes I pick out a cute little clothing item for her from their clearance section. Convenient to book online!”
“Thank you John for taking care of my brothers and myself for years now. Our three dogs and cat are in great healthy conditions thanks to your products and good food! P.s one of the brothers lol”
“This place is the best. Our dog, Milo, loves coming in to shop… and the staff is fantastic. Sonia, Amber, Brenda and Kathryn (apologies if I forgot anyone) always love on him when they see him. They’ve always got events going on for dogs, and they are always super helpful with finding and recommending stuff for Milo. If I could give more stars, I would. Here’s a pic from their most recent event!!!”
“I went in looking for cat toys, specifically a laser toy. Something my kitten would get hours of joy from and I don't have to do anything. Unfortunately you only had the handheld light.
I appreciate the cashier greeting us as we walked in the door.”
10AM - 9PM
225 Yorktown Shopping Center, Lombard
Pet Stores
“This was my first time coming here & i absolutely loved it. The owner was so welcoming &she had so much variety of treats . I was scared the poms were going to
Be picky but they licked the plate clean. I also bought some treats and they loved it as well. Definitely coming back to buy some treats and future birthdays. Thank you so much ?”
“We took my Rusty to the Puppy Shop for so many years. They were always so patient and kind to him and made him look so handsome all the time. We said goodbye to our Rusty yesterday and was thinking of all the people who were kind to him over the years and the people at the Puppy Shop always were. I always recommend this place to people with pets. Thank you so much Puppy Shop!”
“Such nice people run this place. They had what I needed and then some. I was not only able to get my mazuri tortoise food but they also have the LS formula. Got that one too.
I will be back for all my feeds and bedding needs.”
“An A+ for this store, I was there today and the guy at the cashier when I asked him if he could call someone because I needed help with some medicine for my dog, he immediately called so I could receive assistance, then a guy named Armando came and was super friendly, he took all the time necessary to explain to me about everything I was asking him, excellent worker, thanks to the attitude of these people of course I will gladly return to this store, I wish other stores had staff as cordial as here!!”
“Picked up contacts next door and popped in here afterwards, and what a lovely surprise! This is the cutest shop ever and smells incredible since they bake everything in store. Picked up tons of yummy goodies for my two dogs! In addition to treats, there are lots of great pet food options that range from raw to kibble. Also has a dog wash which was spacious and clean. The owner was so kind and I even got to meet his two sweet dogs. I can't wait to come back!”
“The people at CatNap from the heart are very professional, kind, and courteous.I had a wonderful and pleasant experience and I found my little fur baby and brought her home. The process was rather quick and I was out the door within 10 minutes! These people are great at what they do and their customer service mannerisms in dealing with customers is awesome! Thank you for your help
Carlos A. Morges”
“My very first visit, they have such an interesting variety of everything, food, treats, etc. My dog thought it was a buffet for sniffing. I really enjoyed my products, very reasonable prices. So glad to be able to help a local business.”
“I just had a positive first time experience with this pet grooming salon. They asked how I wanted my pet groomed and they did a nice job. I had called a couple of times prior to the visit and they returned my phone calls promptly. I recommend this pet grooming salon.”
“When the owner heard my situation with my cat and I, she threw in a couple of samples of treats, some food and water bowls that were given to her by a supplier and special ordered a product that I couldn't find anywhere but online. I highly recommend Ruff Life for all your fur baby needs!”
“I'm glad we stopped here today. The owner was very friendly and helpful. Not to mention the large selection of things to buy. We spoiled our dog today. Highly reccomend this place for your pet.”
“Christmas is here at Scratch N sniff. Visit and get all the sweet things for your family and friends. Christmas is around the corner and you don't want to be caught giftless. They have all you need for all ages, friends and family.”
“Very helpful staff. I needed a specific blend of food for my dog & one of the employees at the Westchester location referred me here. I called and they confirmed they had it & held it behind the counter for me.”
“I love love love your staff! My dog was in a bad fight when he was a puppy and as a result he doesn’t get along with other dogs so it’s very stressful taking him to get his shots every year. I call when I arrive and tell them about Jax and they greet me at the door and escort me through the store along the sides where there are no other doggies. I’m so grateful for these kind hearted people. They turn a very stressful situation into a very pleasant one! Thank you!!”
“I love the fact that my fur babies are well taken care of and the bath and grooming that Stephanie provides is above excellent in my book. Stephanie has always groomed my fur babies as I have asked but always has gone up and beyond my expectations that is why I will continue to bring my fur babies to Stephanie to care for in their bath and grooming. Thanks Stephanie your an Angel.”
“It was my first time coming here, they didn’t have the cat litter brand that I saw on their website. They told me I can order it online and have it shipped there to pick up. It’s kind of a hassle. Other than that, the employees were pleasant and helpful. I was able to pick up some Tidy Cats at a reasonable price.”
“Great people! They always have great recommendations and are so friendly and welcoming. They carry quality food and treats for dogs and cats. Highly recommend!!!”
“Went in today for the first time it’s a beautiful store! We were shopping for a bird and left with two cocktails. They are so hands on with the birds they set us up pretty good with a cage, toys and food. All the birds were beautiful the cages were clean they all seemed very happy there while waiting for home!!”
“Excellent store with a huge variety of pet items. They even have in store grooming and vet services.
The staff are always very friendly and helpful. Boogie helped us out with any questions we had regarding pet clothing sizes. Thanks Boogie!
I highly recommend this Petco location!”
10AM - 3PM
7440 Woodward Ave unit i, Woodridge
Pet Stores
“Groomers at What The Fluff are AWESOME! Most definitely recommend. I have a 150 lb mastiff and he's been there twice now. First time for a bath and nails, now again for nails. Lets say he loves baths, but isnt very "cooperative" (to say the least) when it comes to his nails. They got the job done when I couldn't.Hes going in for a bath next week and setting up regular appointments with them for the future. Ive found our groomers!”
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“A wonderful experience at Two Bostons(Burr Ridge)my yorkie(Sage)loves her new pink harness. I also received a welcoming postcard from Patricia which was so thoughtful.”