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“You guy need to fix the problems with the towers. Some of us run are own business and us our phone for them. And if we can't out or got calls or text message, we lose out on own business.”
“I usually break my phone once every month, each time I head to communication depot and get excellent service, excellent price and professional assistance every time.”
“I was ready to leave Verizon due to some issues and went in the store to figure out what I needed. Ended up having an amazing experience at this store with Brenden there helping me. He walked me through everything I asked. Showed me a breakdown of my bill and gave me all the different options. Ended up with a new phone and a lower bill!”
“I was having issues with my phone. I am 80 years old so not having my phone working as I am use to it is very stressful for me. I stopped into the nearest Verizon phone store and met with Amy. She was so understanding and patient. She knew how to solve my issues. Your company is very fortunate to have her as an employee.”
“Adriana was an excellent technical service representative at your store this evening. She took the time to answer all of our questions and set up three phones by transferring data among the three. She was extremely knowledgeable, professional, and very kind. She is an asset to your store. She knows how to provide excellent customer service.”
10AM - 6PM
1084 Lemay Ferry Rd, St. Louis
Mobile Phones
“12 years with cricket never had a problem with anything! Service is good everywhere I go, best deals and good customer service! Cricket never fails most of my family have cricket!”
“This my boy??? always been a stand up ? Guy & gone get you together with whatever you need each & every time been knowing him for 15plus years & he never let me down any time I needed him Abdul he was there no cap I love the Sears building because of him??My molli?”
“I recently had my Samsung S24 Ultra front fixed at Wireless Freedom, and I couldn’t be happier with the service and the phone’s performance afterward!
The team at Wireless Freedom did an outstanding job — fast, professional, and with great attention to detail. My phone looks brand new again! The front glass and display are crystal clear, and the touch sensitivity feels just as smooth as when I first bought it.
The Samsung S24 Ultra itself continues to impress — the camera quality is stunning, the display is incredibly sharp, and the overall speed is unmatched. The wireless features, from charging to connectivity, work flawlessly after the fix.
I truly appreciate the care and quality of work provided by Wireless Freedom. If you ever need a repair or front fix, I highly recommend them — they combine excellent craftsmanship with friendly service.
Thank you, Wireless Freedom, for bringing my S24 Ultra back to life!
⭐️⭐️⭐️⭐️⭐️ (5/5)”
“Customer service top tier. Chris and Karen were very helpful and informative. Thank you ATT for the support. 19 year customer. I would not have it any other way!”
“Alexandria Casipit was really great. We had to call customer service and AT&T messes up. But she took the time and patience to guide them through it. So THANK YOU for being so kind and helpful.”
“My experience with PK and Latashia at 25th and State Street in East St.Louis, Il was the best thing that happened today. They were so very helpful and patient and kind. Thank you both for outstanding customer service.”
“Kyle was professional, knowledgeable, and helped answer all of my questions. The transaction was seamless, and I will not be going anywhere else for our phone needs!”
“I went to this location yesterday and Taytierrah was very patient and understanding with me. Best customer service I’ve had in a long time, even took the time to transfer my info from one phone to the other.”
“Absolutely amazing service! My phone was fixed professionally and incredibly fast, and my computer is running like new. Their prices are unbeatable for this level of quality. If you need phone or computer repair, look no further. Highly, highly recommend!
AP”
“A+++ customer service. My husband and I went in to switch carriers from At&t. When I say Yanna and Tony made this process an easy transition we couldn't be more pleased. Their friendly and professionalism wasn't unnoticed. They made sure our questions were answered along with staying mindful of our needs. Thanks again. Tony, Yanna, and Ty.”
“Harshu helped us so much. Less than an hour left till close and he had 2 customers at once out of the door happily before closing time!! I love the phone he helped us pick out, no complaints. Moreso I'd like to say his customer service skills are exceeding expectations, as well as his hospitality. With a baby running around, he was completely in his element, and the vibe of the store was overly joyful. Will return again because of him!!!”
“Blake gave me such a positive and easy experience. I thought i was going to dread going in to pick out a new phone. I got it done in one afternoon thanks to him. Excellent customer service, knowledgeable and efficient”
“The two men at the Telegraph store were so helpful! I had an issue with my brand new iPhone and I probably called the store 8 times for help. They helped as much as they could over the phone then I ended up coming into the store where we resolved the issue. Thank you for your patience and putting up with me.”
“Always out of the best phone but overall good selection and great prices! Staff is friendly but seems to be high turn over but hey I guess it's like that everywhere now.”
“Never have a problem with getting help with choosing items, as far as what's best to buy. They are very polite to their customers. They also have incentives if you shop there a lot.”
“Hey I want to say thank you to Alexis for helping me get my new phone. She was nice helpful and took care of everything quick and easy .Alexiis is the best go to her she will take care of you . She is great ??”
“We just got home from visiting this branch. I was looking for a change because I’ve been paying so much for more than a decade from another company.
Ruby was the only one in there and I cannot tell you how much efficient, knowledgeable and most of all patient and kind to. She listens to our needs and she worked diligently with us.
She was amazing and she needs to be acknowledged for working hard with us.
Mobile service company should have somebody like her.
Thank you so much Ruby!”
“Best custmer service, very friendly I bought 4 phones for my children they gave me a nice deal on them. & i’d never go any phone store except them. Due the nice hospitality & nice greeting.”
“I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra”
“Shootout to Boost Mobile on South Grand.
I went in the store to for a phone & end up leaving with two phones.I hate I 4got the guy name but it beings with the letter R,he he had on a yellow shirt that day,so if he see this he'll know I shouted him & the store out Go thru & check them out that's if u need a good deal on a phone.”
“The absolute best! Whether you need to purchase a new phone, upgrade your current or pay your bill, they can do it all. This is the one stop shop for your wireless needs!!”
“This store has an amazing deal today, I brought my qualified number over from a competitor carrier, and was able to receive a Certified preowned Samsung galaxy S10. My grand total was $200 out the door with tax”
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“I called to get a quote about a Samsung S20 glass replacement. (it had a chipped corner after being dropped.) I took the phone to the store and they changed it out for the price they quoted. The phone works well and I see no issues with it. I would recommend this store for anyone with phone issues. (A local phone repair quoted me $120 more for the same service.)”