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“You guy need to fix the problems with the towers. Some of us run are own business and us our phone for them. And if we can't out or got calls or text message, we lose out on own business.”
“I was having issues with my phone. I am 80 years old so not having my phone working as I am use to it is very stressful for me. I stopped into the nearest Verizon phone store and met with Amy. She was so understanding and patient. She knew how to solve my issues. Your company is very fortunate to have her as an employee.”
“Monica helped me set up my new phone after having issues porting over my phone number from another carrier. She was super patient and ensured that I was completely set up on my new device before I left the store! I highly recommend working with Monica for all your Verizon needs!”
“Come here often to get my iPhone screen changed. Love this place! Thank you for your commitment to your customers and hard working spirit. By the way these folks are bilingual and speak Spanish. Nice touch!”
10AM - 6PM
1084 Lemay Ferry Rd, St. Louis
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“12 years with cricket never had a problem with anything! Service is good everywhere I go, best deals and good customer service! Cricket never fails most of my family have cricket!”
“This my boy??? always been a stand up ? Guy & gone get you together with whatever you need each & every time been knowing him for 15plus years & he never let me down any time I needed him Abdul he was there no cap I love the Sears building because of him??My molli?”
“Adriana was an excellent technical service representative at your store this evening. She took the time to answer all of our questions and set up three phones by transferring data among the three. She was extremely knowledgeable, professional, and very kind. She is an asset to your store. She knows how to provide excellent customer service.”
“They are the best in the South county . I have known them for a long time . I recommend them for all the electronic repairs like phones , tablets , computers and etc”
“My phone wasn’t reading the SIM card. Jazz helped me with set me up with a new one in no time at all. She was very nice, helpful, pleasant and can miraculously yawn without opening her mouth. Never seen that before.”
“I went to this location yesterday and Taytierrah was very patient and understanding with me. Best customer service I’ve had in a long time, even took the time to transfer my info from one phone to the other.”
“My experience at this store was incredible! Alex and aysia were incredibly helpful and had me in and out in about an hour. New phone, transferred data and screen protectors and all. Will absolutely be choosing to come to this store if I ever need anything from AT&T. They rock!”
“A+++ customer service. My husband and I went in to switch carriers from At&t. When I say Yanna and Tony made this process an easy transition we couldn't be more pleased. Their friendly and professionalism wasn't unnoticed. They made sure our questions were answered along with staying mindful of our needs. Thanks again. Tony, Yanna, and Ty.”
“Kyle was professional, knowledgeable, and helped answer all of my questions. The transaction was seamless, and I will not be going anywhere else for our phone needs!”
“Harshu helped us so much. Less than an hour left till close and he had 2 customers at once out of the door happily before closing time!! I love the phone he helped us pick out, no complaints. Moreso I'd like to say his customer service skills are exceeding expectations, as well as his hospitality. With a baby running around, he was completely in his element, and the vibe of the store was overly joyful. Will return again because of him!!!”
“Found them online & gave them a call to fix a charging port for my android. They did it all in 2hrs same day for a great price. I would definitely recommend giving them a call. The best in the Lou”
“Always out of the best phone but overall good selection and great prices! Staff is friendly but seems to be high turn over but hey I guess it's like that everywhere now.”
“Blake gave me such a positive and easy experience. I thought i was going to dread going in to pick out a new phone. I got it done in one afternoon thanks to him. Excellent customer service, knowledgeable and efficient”
“My phone has been broken for a week and I’ve been going back and forth with my phone provider to no avail, I go in for not even 20 minutes and Matt was able to fix my phone for me and didn’t charge me the price for a battery replacement. Very friendly, informative, and was able to fix my problem without doing anything unnecessary like replacing parts, very glad he didn’t up sell me here and I’m definitely coming back if I ever have problems with my tech. 10/10”
“Never have a problem with getting help with choosing items, as far as what's best to buy. They are very polite to their customers. They also have incentives if you shop there a lot.”
“I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra”
“We just got home from visiting this branch. I was looking for a change because I’ve been paying so much for more than a decade from another company.
Ruby was the only one in there and I cannot tell you how much efficient, knowledgeable and most of all patient and kind to. She listens to our needs and she worked diligently with us.
She was amazing and she needs to be acknowledged for working hard with us.
Mobile service company should have somebody like her.
Thank you so much Ruby!”
“This store has an amazing deal today, I brought my qualified number over from a competitor carrier, and was able to receive a Certified preowned Samsung galaxy S10. My grand total was $200 out the door with tax”
“I don't usually have the best experiences with the customer service however Flo totally changed that around as she was so eager to help us and make sure we got the best deal. She is a really awesome representative for Boost and I will continue to stay with them because of her.”
“Hey I want to say thank you to Alexis for helping me get my new phone. She was nice helpful and took care of everything quick and easy .Alexiis is the best go to her she will take care of you . She is great ??”
“The two men at the Telegraph store were so helpful! I had an issue with my brand new iPhone and I probably called the store 8 times for help. They helped as much as they could over the phone then I ended up coming into the store where we resolved the issue. Thank you for your patience and putting up with me.”
“Took my phone there to have the screen replaced. The price was great, the workers were friendly, and the service was super fast. I will definitely be going back there to get my phone case when I get my new one!”
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“I called to get a quote about a Samsung S20 glass replacement. (it had a chipped corner after being dropped.) I took the phone to the store and they changed it out for the price they quoted. The phone works well and I see no issues with it. I would recommend this store for anyone with phone issues. (A local phone repair quoted me $120 more for the same service.)”