Citi, a financial institution, has received mixed reviews from its customers. While some customers had negative experiences in the past, the bank's recent service has been praised for its exceptional customer care. Tricia, a teller at Citi, has been consistently commended for her outstanding customer service, always going the extra mile to assist customers. Raquel Huerta, a personal banker, has also been recognized for her exceptional service, demonstrating compassion, kindness, and a willingness to go above and beyond to resolve customer issues. Customers have highlighted the bank's efforts to provide personalized attention, with Raquel Huerta, in particular, receiving praise for her passion, desire to provide excellent service, and for making a stressful situation more manageable. The bank's commitment to customer satisfaction is evident, with one customer stating that Raquel's assistance has led them to continue their relationship with Citi and explore additional services. Overall, Citi's recent customer service has been well-received, with the bank's employees, such as Tricia and Raquel Huerta, being praised for their exceptional care and attention to customer needs.
Needed to make in person visit to bank and the staff was amazing. Polite, friendly, patient, welcoming and helpful. Took less time than expected and service was outstanding. This branch is professional and focuses on customer service. They thanked us for banking with them and our years of patronage. Amazing branch.
July 2026
I had pleasant experience and was attended by Traci. Thank you
May 2026
Been them about 15 years great place and the workers are nice.
