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“Tamera the Branch Manager is the absolute best!!! She is very professional, knowledgeable and exhibits great leadership concerning her staff. She definitely has earned our business.”
“Amazing Staff and Managment. Citi Banks are hard to find by me and they've always went above and beyond to tackle any issue we've encountered with a smile on their faces! Citi Bank should be very proud of the individuals that head this branch they're second to none! I really appreciate everyone of them!”
“I had a check written on an account with Chase that I needed to cash. I didn't have an account with them. It was easy to cash the check, as long as you had two forms of ID.”
“True Customer Service! I spoke with Mirena and Karina during my transactions. We had a couple of glitches during the upgrade as expected with any major system upgrade. Karina from corporate worked closely with me and helped me through my situation. I was unable to make a payment online with the new upgrade because it removed all of my external banking info. I appreciate the high level of customer service they gave me.”
“Can't understand why anybody would bank outside the credit unions haven't had a fee since I got with them wished I could have been with them from the beginning would have saved lots of money in fees that the bank got”
“The waiting time was excessive, based on the few employees ratio to customers while I was there, however once you get some assistance, the representatives are courteous, polite and friendly. They handled my business expeditiously.”
“Great bank when I walked in I was greeted by a manager she seated me then she went to get the young lady she came out in less than 2 minutes called me into her office she was very polite and patient I opened a checking and savings account she let me know all of the options for each she printed my debit card got it set up with PIN number also gave me direct deposit info gave me the form fir direct deposit she did her job well and went over and beyond I don’t remember her name but the bank is located in calumet city Illinois and her office is the first one on the left when you walk in”
“Michelle attended me and gave me the best attention. Michelle took a lot of time to help me until all my doubts were resolved.
Definitely if I need something I will come back to her.”
“For a bank it ranks with all other banks.The people are friendly.It would be better if all the money in it was mine.Really the people there really know there jobs and could help with all your needs.A great institution”
“Michelle attended me and gave me the best attention. Michelle took a lot of time to help me until all my doubts were resolved.
Definitely if I need something I will come back to her.”
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“Wonderful. Wonderful. People working at this banking institution. The serve is great and friendly. It’s like walking in the sitcom “Cheers” once the know you they greet you instantly by your name. I would recommend.”