“Mike, one of the employees at this store, took a customer ahead of 5 others who had been waiting for their turn. The man walked in, went straight to Mike's desk while he was workng with another customer.
The customers in the lobby, informed the man they were all waiting. The man protested. Mike took him ahead of the others and proceeded to work on his account. The rudeness was awarded with immediate service.
The other 2 employees did their very best to work through the line of customers.
Mike needs to learn how not to be bullied by an insistent and rude customer. Perhaps learning to ask a customer who jumps the line to be patient as others have been waiting for their turn and invite the next person in line to his desk.”
“I needed a new screen protector for my iPad. The associates were polite and very helpful. Alexa removed the old tempered glass protector and put a new one on for me. The whole process took about twenty minutes. I am very pleased with the Canton Verizon store and the help Alexa gave me.”