Pure Pet in Carbondale and Marion, IL offers a wide selection of high-quality pet products with a focus on holistic, natural care. The store specializes in USA-made pet foods, including dry, dehydrated, freeze-dried, and raw options, as well as a variety of treats and unique, durable toys. Customers can also take advantage of the self-service dog wash stations available by appointment at both locations, leaving the mess behind and taking home a clean pup. The staff at Pure Pet are consistently described as welcoming, friendly, and knowledgeable, providing excellent customer service and helpful advice on topics such as training and pet care. Customers appreciate the locally-owned business and are willing to pay a bit more for the quality of the products. Overall, Pure Pet is praised for its commitment to providing the best for its furry customers and their owners.
Staff very helpful with food selections for your pet. I Have a picky eater they have been great with getting a food that he will eat Self service bathing stations are great. They give a groom quality bath and save your back. They know your pets by name when you drop in for treats, toys, and the dreaded baths.
May 2026
The employees/service was nice, super kind people. The dog selection was good. The raw/hides were nice. However, the cat selection was a huge disappointment. Not nearly enough variety ot selection.
May 2026
Great locally owned pet supply store. Always a smiling face and helpful attitude. Check out the dog wash rooms!
