Vic Koenig Chevrolet in Carbondale, IL is known for providing excellent customer service and a hassle-free car buying experience. Customers appreciate the wide selection of new and used vehicles, including Chevrolet models like the Silverado, Trailblazer, and Suburban, offered at competitive prices. The dealership's staff are described as professional, knowledgeable, and friendly, making customers feel comfortable from the start. Many reviews highlight the straightforward and honest communication from salespeople, who help customers find vehicles that meet their needs and preferences. For example, customers have praised staff for answering questions, offering options, and making the process smooth and enjoyable. The dealership also excels in service and repairs, with staff efficiently diagnosing issues and providing quick turnaround times, often covering costs through extended warranties. Customers trust the dealership for both purchasing vehicles and maintenance, with many returning for repeat business and recommending Vic Koenig Chevrolet to others. Overall, the dealership is recognized for its great deals, quality workmanship, and a team that makes every step of the vehicle ownership journey easy and satisfying.
Alex was the best salesman I've every met. He sold my mom a new vehicle today and he approached us while other wouldn't at other dealerships. Thank you so much Alex andi hope this makes your day. Happy Halloween from the Tanner's family.
August 2025
The customer service at this dealership is phenomenal. My salesperson, Alex Daly, answered all of my questions and gave me options based on my needs. The process was hassle free and I couldn't be more happy with my new 2025 Chevrolet Trailblazer Activ. Thank you, Alex, and the staff at Vic Koenig!
August 2025
They made buying our new truck so simple. We got a great vehicle, for a great price. Excellent customer service! This our second purchase from this dealership, and we would highly recommended them.
