Vic Koenig Chevrolet in Carbondale, IL is known for providing excellent customer service and a hassle-free car buying experience. Customers appreciate the wide selection of new and used vehicles, including Chevrolet models like the Silverado, Trailblazer, and Suburban, offered at competitive prices. The dealership's staff are described as professional, knowledgeable, and friendly, making customers feel comfortable from the start. Many reviews highlight the straightforward and honest communication from salespeople, who help customers find vehicles that meet their needs and preferences. For example, customers have praised staff for answering questions, offering options, and making the process smooth and enjoyable. The dealership also excels in service and repairs, with staff efficiently diagnosing issues and providing quick turnaround times, often covering costs through extended warranties. Customers trust the dealership for both purchasing vehicles and maintenance, with many returning for repeat business and recommending Vic Koenig Chevrolet to others. Overall, the dealership is recognized for its great deals, quality workmanship, and a team that makes every step of the vehicle ownership journey easy and satisfying.
They are helpful and efficient in doing the service requested. I appreciate the customer service that I receive each time I am at the dealership.
August 2026
Very kind, respectful. Took their time. Appreciate all their work
July 2026
Micheal Fowler was great from the very start until the finish. He made us feel right at home, and I would be thrilled to tell everyone to trust him with their familes new vehicle.
