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“There's a lot of stuff to buy at good price. Halloween decorations, Christmas decorations. Gift bags, birthday cards, plates, glasses, mugs. Trash bags, ziploc bags, home cleaners, air fresheners. Dog and cat food, and more.”
“Young Latino male at the register greeted myself and my daughter with a pleasant smile, offered assistance and had the best customer Service skills I’ve ever seen. He made my day!”
“One of my favorite places to go for some old-fashioned candy bars, assorted candies or some late-night snacks. The staff is always really nice to talk to. I think they have done a much better job clearing the isles. Everything seems to be in the right place now. The store itself seems to be cleaner nowadays.”
“They finally updated their location about a year ago. This used to be one of my favorite DTs before the pandemic, but they started "Falling Off" years before the pandemic. The location started to feel "Low Budget" meaning, they barely had anything and the stock was always low. I actually stopped going to this one. But they are now back on track and the stock is always healthy.”
“I've shopped here frequently since it is so close. I am usually able to find what I'm looking for and the staff has always been pleasant with me. Sometimes the store looks amazing and well organized and other times it's kinda cramped and in disarray. Staff always looks productive and they do their best, I've worked retail so I get it. Overall, a decent store with decent staff, I'll keep going here!”
“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!
To the contrary I want to say to the owner, general manager,etc
I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!
As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"
In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.
I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"
Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”
“Updated review since the bully manager doesn’t work there anymore.
This store is fine. Used to have a great selection when it opened. Now there’s less. More and more expensive items there so eventually I’ll stop shopping at dollar tree.”
“The staff is friendly. The store has some of everything. I always go for one particular thing and end up coming out with several things that I did not plan on buying.”
10AM - 6PM
2S521 Illinois Rte 59, Warrenville
Dollar Stores
“Really friendly staff! They offer a variety of things all in one place! They also offer services such as paying bills or sending money. They also change checks. I'm always greeted with a friendly smile and asked if I need help finding something. If in case what I'm looking for they don't have, they will try their best to have it next time or order it especially for me!”
“Love this dollar store. Has so many nicer quality and just more varitety of party favors, goodie bag items, decor, food, etc. Just really sad the prices went up. Doesn't feel like a dollar store anymore when you need 10-20 items+.”
“I shopped at Dollar Tree yesterday and I must admit, it's been a very long time since I have encountered a conversational cashier. Most of the time, it's awkward silence and blank stares. Jacob at this location, was unlock most young people I have encountered. He was friendly and I feel like he enjoys his job! Great young man.”
“Dollar Tree is a great place to grab everyday items for just $1.25. You can find snacks, cleaning supplies, school stuff, and even some hidden gems if you look around. It’s not fancy, but it’s super affordable. Some locations are better stocked and cleaner than others, but overall, it’s a good spot to save money.”
“There were some problem areas but for the most part the cashier was nice, the store on this particular day was well stocked and the prices are far less than say A FAMILY DOLLAR. This is a NEWER LOOKING LOCATION so it has a newish feel some of their locations have an outdated and extremely messy feel. So I had a decent experience will be returning in the near future.”
“Came in at the end of the night to get a birthday card. Naomi was the cashier, great young lady, great customer service! Very pleasant not rude or pushy. Will be back.”
“Good variety of Mexican candy, decorations, home goods - a surprisingly large selection of a little bit of everything. I very much appreciated that both employees wearing masks. The two women worked very hard; they were always in the aisles straightening things, or helping customers. It's nice to shop at a store that isn't a corporate chain.”
“Gabriel went above and beyond to help me during my visit! He was incredibly kind, patient, and attentive, and he made sure I found exactly what I needed. It’s rare to meet someone who genuinely cares about providing such great service, and Gabriel is the reason this location stands out. Thank you for making my shopping experience such a positive one!”
“I always go in here i was looking in the area of the crafts there was a cart with boxes in the way I had carefully moved it a little to get something and some boxes fell off the cart they were almost empty and stacked up six high the guy comes around the corner and tells me if you needed something you could of asked. Shitty attitude like I was a kid”
“NEWISH LOCATIONS
WELL STOCKED STORE (MORE TO OFFER THAN THE ELK GROVE IL LOCATION) EXCEPT FOR THE SODA VENDING REFRIGERATOR IN THE FRONT END. NICE CASHIER THANKS FOR THE SINGLES (DOLLARS) MUCH NEEDED AND TRULY APPRECIATED!!!”
8AM - 10PM
611 Dundee Ave, Elgin
Dollar Stores
“This place is a convenient place to shop when you want to grab and go vs Meijer, Wal-Mart, etc. Workers are always courteous with smiles on their faces. Store is remodeled and looks great!”
“They were well stocked. Items were where needed and not thrown around all over the store. There weren’t boxes all over, waiting to be attended to. They had a nice variety of things I haven’t seen at other locations. The employees seemed to be doing their job, nothing more nothing less.”
“I stopped there the other day to get a phone mount for in the car. The first one I bought did not work right?
So when I went back in the manager was so awesome judy. She even came outside to try and help me with the second one that I bought. I have never had an employee, let alone A. Manager at a dollar general come out and try and assist me with a product that I bought.”
“People have a lot to say these days and you can clearly tell they have never worked retail in their life.so what if their 10minutes late? Have you never been late to work? Let’s focus on the important things. i’ve been going to this store for years now and I can’t express how greatful I am for this management, the kind staff that makes you feel welcomed, the shelves that are always stocked,name brand items, huge medicine isle, fresh and frozen foods and a variety of household necessities, and the most important to me is the staff and how kind and helpful they are to everyone , especially elderly people , nice work wc dollar general staff😊 also, I highly recommend downloading the digital coupon app, it’s a life saver in this economy!..”
9AM - 9PM
850 Rte 59, Bartlett
Dollar Stores
“Extremely clean and organized dollar tree! The managers and young man took pride when I informed them of how nice and tidy the store was. By far the best Dollar Tree for miles from Lombard to Aurora. Bartlett has the best dollar tree. Great Job!”
“This Dollar Tree is the perfect store for affordable household essentials and craft supplies! With everything priced around $1.25, it’s easy to get creative without spending a fortune. A must-visit for budget-friendly shopping and crafting inspiration”
“As the first to review this place I find it very convenient affordable and very hospitality place I hope it gets better and better in the community I find a graceful that I can walk near it and is very close by.”
“The store looks amazing. The manager and other employees really did a great job with the store. It's nicely cleaned and the shelves are all stocked up. Good job!”
“Very clean and organized, which is not good for ME because then I spend more money than what I should and I did. I went in for one item. And came out with 10, no Bueno.”
“I love this dollar general they always have stock and the workers is amazing especially that young lady Steph . she always working and stop her job to assist customers. I love going in there when she’s there because she makes my shopping experience worth it.”
“There was this one old lady Victoria was her name gave us the dollar tree lotto ticket she was such a sweet heart and helped us save a dollar on party goods and gave us a bandage to from her pocket just overall she was the best and I hope she gets a raise!!!”
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“We go to this DG often as it is so convenient, organized, clean and friendly. Many DGs we have been to are messy and dirty. Thanks to Andy and the staff for working so hard”