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“Barry and Mitch were very helpful and answered all of my questions so I could get the lights that were appropriate. However I didn't get (honestly I didn't think to ask) a hard copy of the protection plan I paid for. It took me more than 35 min to get any info via phone and then it was wrong. I did call the store and the nice person told me where I could get it online. Seems I'm not in the system so i will have to fight that battle another day.”
“Mike Barcal saved me! I had ordered a Kohler tub from a big box store a month prior and was told that the shipping was delayed but they could not give me a new delivery date. I had already scheduled my contractor and they were waiting for 2 days prior to me contacting Studio 41. Mike was able to place my order AND have it available next day. Talk about a miracle worker! His positivity, empathy, and sure knowledge of product allowed me to rid my panic and the job went on as scheduled. I highly recommend Mike!”
“Our interior design firm works closely with Studio 41 on all of our projects, and Arlene is truly exceptional. Over the years, I’ve worked with many companies and sales associates, and she is by far the best in the business. Arlene is knowledgeable, approachable, and consistently responsive. Qualities that make every project run smoothly. Thank you, Studio 41, and thank you, Arlene, for your outstanding service.”
“This store offers a different experience and selection compared to Home Depot or Lowe’s. I appreciate the variety they provide—while mostly traditional hardware store items, they also carry a wide range of household products that are well priced and easy to find all in one convenient location.”
“Great customer service inside plumbing area on 7-17-26 at around 8pm there was an old gentleman sorry didn’t notice his name, but he helped me find what I wanted and also provided guidance which solved my plumbing issue! Thanks”
“Verena at the paint counter put in a half an hour of work color matching the stain for our deck. She ended up having to eyeball it. She still took the time to add it under our account at the end so we could buy more if we need it. She is amazing and I don’t know how we would have finished our deck project without her.”
“Cannot say enough fabulous things! Working with Yvonne and getting all future project guidance and materials here!
My partner and I recently spent an afternoon at ProSource looking for better options for an upcoming bathroom renovation. Everything from the big box stores was…..basic at best and tacky at worst. There was no design support, we were overwhelmed and lost.
But coming to ProSource and working with one of their sales associates Yvonne, we couldn’t be happier! She helped direct our vision to a new level, she helped consult to keep us in budget but elevate this project from something we were dreading to something we can’t wait to see executed!”
6:00 AM - 10:00 PM
990 Algonquin Road, Arlington Heights
Home Improvements
“This Lowe's is in a convenient area, easy in and out of the parking lot. Compared to our local Home Depot, the staff here seems friendlier and easier to find when you have questions. We recently stopped in here a lot when doing a home bathroom remodeling project and found what we needed pretty quickly. Thanks for the great service! Check out their seasonal holiday section for some standout items.”
“We bought a table here. They disassembled it for me so that it could get into the car. The staff is very friendly, they told me everything and answered all my questions (taking into account that I am not very fluent in English). I liked the furniture, but it is constantly changing there.”
6AM - 10PM
950 Rte 59, Bartlett
Home Improvements
“Gus was fantastic! He helped us find the perfect outdoor patio set and made the whole process easy. Friendly, knowledgeable, and great to work with. Thanks for the excellent service!”
“Had a great experience buying paint to freshen up our bath. Spoke with a very knowledgeable and helpful staff member of that department. He helped me pick out the best options for my project and could not have been nicer. Should have asked his name so I could directly thank him. Great job and great service Home Depot!”
“I needed to return many items a handy man purchased on my card. The young man at the service desk was efficient and very kind, even though it was the dreaded large return. They also have a very good variety of cabinets and built in closet systems.”
“Menards great pricing . The surrounding streamwood centre is full of competitors retail, just minutes away although traffic could get congested. But a majority of the surrounding storefronts compliment streamwood if you choose to drive during non congested hours.”
“Go to this home depot 💯! They actually take the time to help, friendly, fast. Not like the one down the block! Bigger selection of plants and trees and better ones IMHO”
“Employee of the day, week, month possibly year would be Leslie at the front. She greeted me this morning when I bought a propane tank. Working's hard working on Saturdays can be harder. It's nice to have people who care about what they do and I'll always be back to the store because of that”
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“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.
After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.
Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.
Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.
It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.
Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”