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“Want to give a HUGE shout-out to Patrick Cagle for the time he took to get my mother in law all set with a new phone & accessories & transfer her apps from the old phone to the new phone!! Even with a bunch of us waiting out in front of the location before 10 am he was so laid back & welcoming & didn't make us feel rushed!! I'm hoping he gets noticed for EXCELLENT customer service since it's HARD to come by these days!!! Thank you again Patrick - keep up the GREAT work!! We will use this as our go to store going forward!!”
“Long time verizon customer but decided to switch carriers after repeated service issues. Lisa was a delight to work with!
Her as well as the assistant manager (Jon?) where both so wonderful and knowledgeable. I really appreciated the time and care they took to explain everything to me. Couldn't have asked for a better experience from start to finish!”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Emalie was very helpful and great Verizon representative. Knowledgeable and multitasking. Most importantly is super friendly and went above and beyond to help us out. Thank you !”
“I recently went in for an upgrade, and Daniel patiently walked me through the process, showing me my options. He was very informative and kind. He even saved my family a good chunk of change on our monthly bill by discussing our add-ons. I ended up with a new phone and a lower monthly bill. I will definitely be going back for my next phone, and I'll be talking to Daniel for it!”
10:30AM - 7:30PM
6303 Woodward Ave, Downers Grove
Mobile Phones
“What an incredible experience!
Jesse, the owner, was absolutely great to work with. My son’s iPad needed a new screen, and not only was he able to replace it affordably, but he had it done in under an hour. I honestly thought we’d have to order parts and come back another day—but he took care of it so fast!
And I love the whole vibe of the place. He’s got a repair space, a Pokémon card collection area, and a vape shop all in one. It’s such a fun and convenient one-stop shop.
Highly recommend!”
“Michael Buck extremely helpful and helped save the day when my phone had water damage and gave instructions on how to file a claim for a new phone. He went above and beyond to help ensure all my data was saved and had he not helped all would have been lost. Such a great customer service experience!!”
“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”
“I came in this evening to pick up my new phone and to have everything transferred. The store manager, Jim stayed an hour past closing time to make sure everything was transferred and that I was happy with everything. He never rushed me and was truly FIRST CLASS!!! He also gave me a great deal on my accessories!!!!
I hope this branch appreciates him and pays him well. HE DESERVES A RAISE!!!!!!
Thank you Jim.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Charlene did an amazing job at helping me with the issues i was having on my phone. As someone who's not exactly "tech savvy" I appreciated how patient she was with me. :)”
10AM - 7PM
2210 N Main St, Wheaton
Mobile Phones
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“The service was amazing ! My family and I were able to upgrade our phones with the lovely help of staff ! Highly recommend coming to the AT&T in Wheaton Danada square !”
“Although I did not end up going with AT&T, I have to highlight the exceptional service I received from Spencer. From the very beginning, he demonstrated a level of professionalism, product knowledge, and customer care that is truly rare in today's sales environment. Spencer took the time to thoroughly explain all my options, presented incredibly competitive pricing, and ensured I had all the information I needed to make an informed decision—without ever making me feel pressured. His approach was respectful, honest, and customer-focused from start to finish. I’ve worked with many sales professionals over the years, and Spencer stands out as the most professional I’ve encountered. I would highly recommend seeking him out if you're considering AT&T.”
11AM - 6:30PM
621 W North Ave, Villa Park
Mobile Phones
“I had the pleasure of working with Ehsan today at TechStreet. I went in to try and purchase a slightly used MacBook. He was very knowledgeable and helpful when going over the options and pros and cons of each model. I was very happy with the purchase and experience. I would highly recommend.”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“Thank you, Chris! Fixed the ear speaker on my iPhone 11 that hasn't been working for months (I tried all the online suggestions). Service was fast, easy, and super reasonable. Highly recommend!”
“Went in to buy some airpods and was greeted instantly by izzy, whole helped me the entire time I was there. He was very attentive and extremely sweet. Izzy made my experience at AT&T wonderful.”
“I wanted to come on google for the first time and review this store. There was a young lady named natalie in the store the nicest person youll ever meet. She helped and took care of my needs. Amazing store. Amazing person.”
10:30AM - 7:30PM
929 E Irving Park Rd, Streamwood
Mobile Phones
“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“Krystal, the new store manager, was amazing! She lowered my bill and made the whole visit easy and super helpful. You can tell she really cares. Keep her around!”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phones
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
9AM - 7PM
1104 Ogden Ave, Lisle
Mobile Phones
“I had the best experience at Russell Verizon on Ogden.The sales associate was very fast and knowledgeable. I upgraded to a iphone 16 promax and got the best deal..Thanks again and will definitely be back for more stuff”
10AM - 6PM
127 E Roosevelt Rd, Lombard
Mobile Phones
“Highly recommend this store. Had a cracked screen on my iPhone replaced. My phone was a struggle to charge because of the dust and accumulated filth. Syed disassembled and cleaned my phone. Suggested a case upgrade which I purchased as well. Great service and fix for a fair price. Phone looks and behaves like new. Thanks Syed!”
“Great customer service! ? Dave was very helpful and kind; he greeted me right away and helped me replace my son's sim super fast. He also answered all the questions I had. Thank you.”
“Very pleased with the excellent customer service at this Naperville location. My Samsung Galaxy S22 had a loose charging port. No matter which cable I inserted, they all came loose. Though his location is not nearby, I pass it often to a job site and after reading many good reviews, I decided to giver it a try. The technician was very courteous (forgot his name). If I could wait 15-20 minutes, he would let me know if the USB C connector could be fixed (loose solder connection) or needed to be replaced. He took it apart and found the retaining clip out of alignment, fixed it on the spot and charged me the $85 for his service. He could have claimed it required a new connector, order it, and charge me far more. I would not have know any better. Instead he performed professional service and charged the lower going rate. And it connects perfectly and charges very well again. Technical expertise, honesty, courteous customer service. I will refer this location to family and friends. John Lorens”
“The screen went out on my phone so I went to a Verizon store to see about getting a new one. I was so disappointed. The tech acted like he did not want to deal with me at all. Someone recommended me to the Verizon store in St Charles. I'm so happy that I went there, I'm 74 and don't know a lot when it comes to the new technology. Amar went beyond to help me find a new phone and get it all set up! This is my go to store from now on. Thank you again Amar!”
“Jose was awesome ...so helpful and patient he walked me through the whole process of switching to new upgrade my new phone. I've been a cricket customer for 6 years and no one at cricket ever took time to help me so much! Thanks Jose! We will be back”
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“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”