About Old Second National Bank - Carol Stream - Gary Branch
Old Second National Bank's Carol Stream - Gary Branch receives consistent praise for its outstanding customer service. Multiple reviews highlight staff members who are fantastic, excellent, and pleasant to deal with, providing professional and knowledgeable help. Employees are noted for going above and beyond, being cheerful and helpful, and handling business with punctuality and promptness. Customers report great experiences, describing the service as incredibly personable and noting a wonderful sense of customer care. The branch is appreciated as a local community bank where staff take care of finances during both routine visits and difficult times, leading customers to highly recommend it.
I had problems with an account and Emily was a huge help getting it resolved. Very helpful, and I am grateful for her timely replies and professionalism.
June 2026
I was assisted by Emily Fernandez who solved my debit card fraud issue. She also determined a manner to keep this recurring issue from happening again. Many thanks to Ms Fernandez!
May 2026
Mansi she very grest person ever i come old secdond bank she always help me ever like family member. She is really hepful.
