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“I was assisted by Emily Fernandez who solved my debit card fraud issue. She also determined a manner to keep this recurring issue from happening again. Many thanks to Ms Fernandez!”
“I’ve been a member of Consumers Credit Union for the past 20 years, back when it was known as Motorola Credit Union, and I couldn’t be happier with my experience. While they may not always be the fastest to respond, they’ve consistently proven to be an honest and trustworthy institution—and that matters most to me.”
“? I had an issue creating a business account online with Chase, so I had to visit a branch. There, I was assisted by a representative named RJ, who helped me just a few minutes before closing. I'm extremely grateful for the excellent service and attention to detail ! ??”
“My husband and I have been banking here for over 10 years. We love this branch. The people here are SO professional and friendly! Monika, Theresa, and Alfredo have given us such EXCELLENT service!! The manager is great too! She always follows up to make sure we were happy with our visits. They really know banking!”
“I usually don’t leave reviews, so if I’m taking the time to write one, it truly means the experience was above and beyond. I went into the bank yesterday to ask about an auto loan, and Jason helped me. He was not only super personable and knowledgeable, but I could genuinely tell he cared about doing a great job and being as helpful as possible. The whole experience was easy and stress-free because of Jason. ?
Highly recommend!”
“Nermin was extremely helpful. Greeted us with a big smile and great customer service skills. Made the whole process very quick and easy to understand. Thank you Nermin !”
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“I had a stressful financial situation occur last week and ended up working with Emily Fernandez at the Carol Stream location. She was absolutely amazing. Her professionalism, kindness, and patience was exactly what I needed at that time.
I have followed up with her regarding some documentation this week and she promptly responded in a kind and helpful manner. I highly recommend working with Emily for your all of your financial needs!”