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“Tony was exceptional with helping me change my truck battery. even through a difficult battery change had a great attitude and even taught me the different tools and what they do. Love him!”
“Very helpful, pleasant, and knowledgeable staff! They don’t have it in stock? You can order it this morning and pick up in the afternoon. O’Reilly Auto Parts is the official automotive parts supplier to Solar Van Man!!”
“If u need a new battery, search your car model, select battery, look for coupon/discount, make appointment for free install, show up, done in 15min! Highly recommend 👌”
“All I can say is the customer service my daughter and I experienced today was nothing but incredible! We had no clue what to do about a piece we had hanging from under the car, but Tom was in it. He came outside and knew exactly what we needed to fix the problem and then fixed it! Can’t thank you enough.”
8AM - 5PM
333-A W State Rd, Island Lake
Battery Stores
“These guys are great. I've been buying my batteries here for years and they always take care of me and are super knowledgeable on what you need. No games, just straight excellent customer service with a great product.”
7:30AM - 9PM
108 North Randall Road, Lake in the Hills
Battery Stores
“Awesome place. My wife had to get the battery replaced in her car and Edwin, the Store Supervisor took care of everything for her, including installing it and cleaning the corrosion off the posts. All this while being the only employee on site at the time and having to take care of other customers at the same time. He didn't make excuses or tell anyone he couldn't help them. He stepped up bigtime and took care of everyone!! Great employee!!”
“So today I found myself driving my 2008 Hyundai Tucson with NO low beam headlights. This should have been an easy fix but I ended up visiting 2 autozones, 1 advance auto parts, and another O'Reilly in my neighborhood. Not one of them was willing to help with the replacement. Then I found Eduardo at the Algonquin O'Reilly's auto parts. In spite of the drizzling, damp weather, Eduardo was able to replace both of the headlamps. He truly is a hero and I am truly grateful. Give Algonquin O'Reilly's your business, they truly earned it.”
“Needed to replace an old Watchdog Sump Pump battery. Got a Duracell and kept the old yellow cap with the hole for the water sensor. Employee was AMAZING and provided advice and guidance on what to do and how to be safe. I will be coming back here. Great service!!”
“I arrived at the store ten minutes after closing, not realizing they were about to close because I was rushing to get in. I've been trying to find time to stop by, and it was sad to see the door locked just when I finally made it there. Sammy who was working that shift, kindly opened the door for me. I apologized for not realizing they were closed, but Sammy reassured me not to worry and offered to help. His kindness and willingness to go above and beyond truly stood out. This is the kind of outstanding customer service we miss these days. If Sammy’s manages to see this review, I hope they take a moment to thank him for his excellent support. Thank you, Sammy.”
7:30AM - 10PM
4611 West Elm Street, McHenry
Battery Stores
“Brian went above and beyond for me the other day. I came in with a battery that needed replacing. Brian couldn’t replace it, he realized I had my toddler with me, and coming back would have been more difficult. He made a phone call and I got my battery replaced in no time. Very friendly and great customer service!!”
“I had an amazing experience at O’Reilly Auto Parts! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely willing to help. They took the time to answer all my questions, made sure I got the right parts for my vehicle, and even offered helpful advice without making me feel rushed or overwhelmed.
What really stood out was their professionalism and attention to detail. It’s not every day you find a team that actually cares about customer service the way they do. The store was clean, organized, and well-stocked, which made the whole process quick and stress-free.
If you’re looking for reliable service, knowledgeable staff, and a smooth experience, this is definitely the place to go. I’ll absolutely be coming back and recommending this location to others!”
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“The staff is exceptional! The Cary store is well stocked and run by very pleasant folks who know auto parts! You can order out-of-stock parts in the morning and pick them up in the afternoon! Great people and service.”