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March 2024 by Try Again
Little bitty bottle of worthless shamoo! I had a adjoining room with some starngers who were blasting music and thier tv! For a $178.00 is horrible! Will never be back! They also tried to open the adjoining door! Worst place I've ever stayed in! 4:00 am and the noise continues! Management did nothing about it! To top it off breakfast is cold! Adjoining room's alarm went off for over a half hour! Finally left!
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February 2024 by Rachelle Noland
We wish we could have stayed
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December 2023 by J S (Jenny)
We stayed over the holiday weekend with our 2 children. The pool area and gym were very clean. Staff was very friendly and the 2 queen bed suite was gorgeous. The beds were very firm, though. I would return if I had a way to make the bed more comfortable.
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December 2023 by Kevin Penner
Great Hotel! It was our second time staying here. Last year we were pulling a grain cart and now a trailer. Good Parking Space for both. Looks like they pay a lot more attention to detail and cleanliness than most hotels! Nice coffee machine in lobby! Keep it up. Thank you!
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December 2023 by Robert Christian
This establishment was great and well worth it, staff was great and accomodating. Rooms were nice, spacious and modern, felt like a higher starred hotel. Mini fridge and microwave in the room are a plus.Complimentary breakfast was on the better side, had a very nice selection with staff there to restock and help if needed. Depending on the day the food may change, I highly recommend this hotel if you're in the area, and there's a Walmart across the street which is super convenient.
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August 2023 by berry nall
Very clean and spacious rooms. Staff was super. This hotel looks brand new however, it's a few years old. This is greatly attributed to great maintenance and staff that take care of the place.
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August 2023 by Mary Molano
I travel quite frequently and found this hotel to meet all expectations and more. Helpful staff, very clean, located near resturants. Highly recommend.
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August 2023 by jessi wink
We stayed here last year for the America's Best Pageant Bridgerton Pageant - they had SO many rooms for us in our block and were SOOOOO accommodating! The manager Megan was MORE than kind - and we are beyond sad that we aren't able to host our event in their city this year because the hotel is more than worth it for the price.It was comfortable, clean, spacious - everything someone wants in a hotel. If you're in this area please choose this hotel, itll be the best decision you could possibly make!Megan, thank you for being such a wonderful host of our group. ABP sends you BIG thanks! your staff also was so kind and we appreciate you~!
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June 2023 by Ashley Hopkinson
Nice place but. 1030pm we get a call to quiet down when we were just talking. And after spending $300 I should be able to talk in the room I rented!
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June 2023 by Buck Fievre
If you brought me here in a blindfold, i'd never guess it's a Best Western. It's just way too nice for that brand. I guess that's a compliment?Still, the shower water pressure is lackluster, and the bathroom ventilation is poor.Nice firm bed though and very nice breakfast attendant.Rooms: Our room was enormous and well appointed. Housekeeping was first rate.
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June 2023 by Velda Love
I wanted so not to write a negative review but truth must be told. Long story short ………my family and I traveled from Texas to Centralia for a funeral……please check your bed for BED BUGS. This is such a nice property and would have never expected to be awakened at 3 a.m. by this very reason. At that time my daughter and I both emailed several videos and photos of of these disgusting critters including swollen bite marks on face, arms and legs as instructed by front desk clerk. I was promised on 3 occasions the Manager Meagan would be calling me…….that’s been week ago. I would like to say the staff at that time handled situation as best as they could. I’ve traveled extensively both domestically and internationally and this is my very first experience with bed bugs. Nothing I want to EVER experience again.
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May 2023 by Francisco Ortiz
Much nicer than expected. Clean with truck parking and outdoor sitting with fire tables for those cold evenings. Indoor pool and decent rotating breakfast every day. Staff is friendly and they have small selection of convenience items but there is Walmart next door. Nicest Best Western I’ve stayed at.
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April 2023 by Elizabeth Hamman
Megan is amazing! She organized by wedding block and went out of her way to be supportive and helpful! I had a few requests like a ADA room for my grandma and connecting rooms for my bridesmaids- she helped make these happen! She was always open for a call and questions. She also worked with us on pricing. If your wedding is at Castle Ridge, look no further for a room block!
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April 2023 by Michael Richmond
It was a great place to get in and out, The motel assistance was nice and the location of the motel was great.
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March 2023 by richard daniels
Best place to stay in Centralia. Food was great, room very nice, staff awesome. The only thing was the way they charged for the rooms. Bank account still messed up. Company must be desperate for money.
