Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
129 N Walnut St, Centralia IL 62801 Hours
About Spectrum Store
Spectrum Store in Centralia offers a range of services including broadband Internet, mobile, and cable TV. Located at 129 N Walnut St, customers can shop for Internet plans, upgrade services, and handle equipment returns. The staff is generally described as great, attentive, courteous, and knowledgeable. Many customers appreciate the assistance they receive, particularly praising employees like Jason, Jordan, and Darlene for their patience and professionalism. While some customers experienced delays in the system, taking up to three hours to process hardware returns, the overall sentiment is positive. Customers report that the store provides a better experience compared to Spectrum's customer service line, often resolving issues more effectively. The store also offers the latest mobile products from brands like Apple, Samsung, and Google, and customers can bring their own devices to save on mobile plans. Overall, the Centralia Spectrum Store is recognized for its helpful staff and wide range of services, making it a reliable choice for Internet and cable needs.
Most Recent Reviews
November 2023
Only had one worker at counter, still moved fairly on fast pace.
November 2023
They were terrific..personable..extremely helpful..
September 2023
Staff was preoccupied with personal matters. Should take better care of customers and not worry about when they could go to lunch.
More Comments(71)
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