TCC Centralia is a Verizon authorized retailer that provides a wide range of phone and wireless services for both consumers and businesses. Customers can find the latest devices, including smartphones, tablets, and Verizon home internet, all supported by the Verizon network coverage, including 5G service. The store is known for its award-winning customer service, with staff members like Pam and Cameron receiving high praise for their professionalism, patience, and helpfulness. Customers appreciate Pam's knowledgeable and friendly approach, especially when diagnosing and fixing phone problems. Despite her excellent service, some note that she often handles multiple customers at once, indicating she may be overworked, which impacts the overall store experience. Proceeds from every purchase go toward supporting local community efforts. Visitors to the store frequently comment on the exceptional service provided by staff, describing them as helpful, patient, and friendly. Overall, TCC Centralia is recognized as a reliable place to get assistance with Verizon devices and services, with staff members striving to deliver a positive experience for every customer. The store's commitment to customer satisfaction and community support makes it a popular choice in the Centralia area.
Pam is always so nice and very helpful. I look for her when I go in to my Verizon Store.
July 2024
Went with a friend to ask questions about cell service and charges to account. Employee was friendly and helpful. We didn't resolve anything, but not for lack of trying by both parties. Clean store.
June 2024
Awesome salesperson!!! Pam was amazing and very efficient!!
