Champaign Ford City has been serving the Illinois community with a strong commitment to excellent customer service for many years. As a Ford and Lincoln dealership, they take pride in meeting and exceeding the high expectations of each individual customer. Their showroom is worth the short drive from Mattoon, Bloomington, Decatur, and other nearby areas. Customers have had positive experiences with Champaign Ford City's service department. They have been able to resolve various issues, from quirky electrical problems to valve leaks, in a timely and efficient manner. The staff has been described as helpful, informative, and great to work with, even for customers who did not purchase their vehicles from the dealership. Customers have praised the dealership for their ability to accommodate unscheduled repairs and get them back on the road quickly, exceeding their expectations. Overall, Champaign Ford City's commitment to excellence and customer satisfaction has been widely recognized by the community.
Definitely better thsn the last experience I had with them. Different staff made world of difference
November 2025
Purchased new Ford Maverick hybrid, Chuck listened and heard what we wanted and needed and made that happen. Thanks!
November 2025
Being from out of state I was amazed at how simple and easy they made the process of buying a new vehicle. Everyone was friendly, helpful and no pressure. Highly recommend them if you are in the market for a new vehicle.
