Express is a store known for its helpful and pleasant staff, providing great customer service. Many customers appreciate the assistance they receive while shopping for special occasions, like prom or sorority events. However, experiences can vary; some customers have reported issues with specific employees, contrasting with the positive interactions with management. While the store is praised for its customer service, there are mentions of limited selection and higher prices. Overall, Express is a place where shoppers can find assistance and support during their shopping experience.
Shannon was very helpful assisting my granddaughter with an outfit for her sorority. The blazer was on the mannequin and her & another employee took it off just for my granddaughter. We certainly appreciate the generosity. We will be returning. Have a wonderful day.
March 2024
My son & I came in 3/15 to shop for his prom. The staff was incredibly helpful & very much pleasant. Great environment. Thanks a bunch!
February 2024
The lady with the strong acsent I believe she's Jamaican is very rude. She should not work in customer service. I asked to speak with the head manager I believe her name is Colette. She handled my situation entirely different. She is so pleasant and can tell she really cares About people genuinely.
