JD Sports is a popular retail store that offers a wide range of sportswear and footwear. Customers have had mixed experiences with the store's staff, with some praising the excellent customer service provided by employees like Janarah, Coby, and Anthony, who went out of their way to assist customers. However, others have reported encountering staff members with poor attitudes, who were unwilling to help or made mistakes with orders. Additionally, some customers have expressed concerns about the store's cleanliness, noting that it often has an unpleasant smell. While the store offers good sale prices, the checkout process can be slow, with long wait times. Overall, JD Sports provides a varied shopping experience, with both positive and negative aspects for customers to consider.
Janarah was a great help yesterday I stop her as she was leaving out to help me. She turned around She help my daughter find her birthday shoes attitude was amazing and smile thank you again Janarah for your customer service.
August 2024
Good sale prices. I’ve had good experiences with the shoe department employees, but checking out can take a really long time. This store always smells like weed to me, which I don’t care for.
November 2023
I bought 2 Nike shirts today, both thinking they were men larges and I come back home and I found out that one of the staff put a kids large with the rest of the adult larges. Along with the staff taking around 20 minutes to check someone out… do better I really like this store.