Hertz Car Rental - Champaign - North Mattis Avenue HLE
Car RentalHours:
707 N Mattis Ave, Champaign IL 61821 Hours
About Hertz Car Rental - Champaign - North Mattis Avenue HLE
Hertz Car Rental - Champaign - North Mattis Avenue HLE offers a wide selection of vehicles, including luxury and sports cars, SUVs, electric vehicles (EVs), vans, and trucks, for customers to choose from. The overall experience at this location is positive, with great customer service and easy pick-up and drop-off processes. However, one customer had a negative experience with the manager, who provided poor customer service. Despite this, the majority of reviews highlight the wonderful cars and the staff's efforts to accommodate customers, particularly during difficult situations like car accidents and insurance claims.
Most Recent Reviews
September 2025
The Hertz rental team at this location is a wonderful group of individuals, they went above and beyond my rental needs.
September 2025
Tevin was extremely helpful. He explained the difference between the airport and local contract rates, made the swap simple, and had me on my way quickly. Professional and efficient.
September 2025
The cars as a whole are wonderful but the manager on my second car rental at this location took their score from a 5 star to a 3 star rating. She has terrible customer service and the same thing she refused 3 times no one else had an issue with.
More Comments(126)
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