O'Reilly Auto Parts store #1596 in Champaign, Illinois, offers a wide range of auto parts, tools, and accessories. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, check engine light testing, and a refundable deposit-based Loaner Tool program. They also offer brake rotor and drum resurfacing. Customers appreciate the friendly and helpful staff who are knowledgeable and quick to assist, even during busy times. One customer praised a staff member named Dustin for going out of his way to help, earning a perfect rating. The manager, Chris, was highlighted for saving a trip by repairing a vehicle issue promptly. Despite being short-staffed at times, staff members still made efforts to assist with tasks like changing brake lights. Customers also found rare parts at good prices, even parts they were told weren’t sold locally. Overall, the store is known for good service, helpful staff, and availability of hard-to-find parts.
Great customer service; helped me find out what was wrong with my car!
July 2026
Seriously fantastic - thank you so much - you saved us - delvd a trailer part that will get us on the road - again such great service 😀
February 2026
Ethen went out of his way and above and beyond to help me with my vehicle issues i wish all stores have the level of customer service as Ethen gives. Great kid.
