Rogards is a local business dedicated to helping workplaces operate efficiently and comfortably with fewer resources. Their commitment to customer service is evident, as they consistently go above and beyond to meet the needs of their clients. Associates at Rogards are known for being helpful and pleasant, always willing to assist in finding substitutes for items or referencing past orders. Clients, including civil engineering offices, appreciate the quick resolution of rare mistakes and personalized product recommendations tailored to their specialized needs. The delivery service, notably praised for its friendly and accommodating approach, ensures that supplies are placed exactly where they are needed. Rogards also excels in warranty services, as demonstrated by the prompt and courteous attention given to chair repairs. Staff members, like Kory, have been noted for their thorough explanations and for taking extra steps, such as replacing worn parts without being asked. Overall, customers are highly satisfied with their purchases, such as bookcases, which are not only well-built but also come with exceptional delivery service. Choosing Rogards means supporting a local business that prioritizes customer care and satisfaction across all aspects of their service.
The entire process from start to finish was impressive. Ginny and the staff of Rogards really made us feel important. Our selection is durable, comfortable and colorful and we are super pleased with the office furniture.
December 2023
They always go above and beyond. Rogards associates are helpful, pleasant, not pushy. If they are out of an item they will help me by finding a substitute for the item. They also help me with our past ordering history.
August 2023
Joey was very pleasant during his delivery today with some new filing cabinets for our office!
