Sally Beauty at 2016 N Prospect Ave in Champaign, IL offers a wide selection of salon-quality products at affordable prices. Customers can find everything they need for hair care, hair color, styling tools, cosmetics, nail care, accessories, and salon equipment. The store carries top brands like Clairol, L’Oréal, Wella, and Chi. A key feature is the free Licensed Colorist OnDemand service, which connects customers with expert colorists for personalized advice and product recommendations. The store’s products are backed by a Love It or Return It Guarantee, ensuring customer satisfaction. Recent reviews highlight the friendly and helpful staff, especially store manager Jaimie and employees Regina, Kaley, and Julia. Customers praise Jaimie for her reliability, knowledge, and kindness, making shopping experiences enjoyable. Regina went above and beyond by assisting over video when a customer’s husband was lost trying to buy nails, demonstrating exceptional customer service. Kaley and Julia were also appreciated for their assistance in finding products for damaged hair and accommodating customers with vision conditions. Overall, Sally Beauty provides a welcoming environment with knowledgeable staff committed to helping customers achieve their beauty goals.
I felt like in the previous years I had issues going in there and not feeling welcomed or much help navigating the products. However, that has really turned around! The ladies working there are always so helpful and kind and accurate with their information, thank you for your great customer service!
March 2025
My most recent visit to Sally Beauty was Super fun! l enjoyed visiting with Jaimie, Sally Beauty Store Manager #1999. Jaimie is reliable, knowledgeable and incredibly helpful. She is an amazing asset to the company.
May 2023
Two lovely ladies names Kaley and Julia helped me find products for my damaged hair that my sister messed up! They helped me check out and pay with my vision condition conflicting with my vision. Loved them!
