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“Brian was super, super helpful with setting up my account and applying the discounts I qualified for. I recommend his customer service & location 10/10/10. Go see Brian for all your storage needs asap!”
“Adam was extremely helpful throughout my entire moveout process. Even though I wasn’t able to come to my storage garage and remove my keylock, he was okay with taking it out himself and removing some extra charges from my account. Really appreciated his help, thanks Adam for the amazing experience with Extra Storage Space!”
“I met with Kyle for a moving estimate from my storage unit to my house. Even though I ultimately didn’t end up using their services, Kyle was fantastic to work with. He was professional, friendly, and took the time to explain everything clearly. I appreciated his responsiveness and easygoing demeanor throughout the process. Would gladly recommend him for anyone looking for a stress-free moving experience.”
“Pleasant and helpful customer service! I made an online "reservation" to rent a parking space but had some questions about the space before moving forward with the contract. Within a few minutes after making the online reservation I received a call from Kyle at Extra Space Storage who was thoughtfully confirming I was interested in the car space (as opposed to an enclosed storage unit - probably a common error from consumers). He pleasantly responded to all of my questions. I then attempted to proceed with the online registration that was sent through email from the third party online reservation service but the link with the reservation code was glitching. The third party reservation service representative was of little assistance in resolving the issue, so I called Kyle back. He assisted me by taking all of my information over the phone. I ended up talking on the phone with Kyle four separate times during my process. Each time he was pleasant, patient, and helpful. Throughout these conversations I formed the impression that my son's car would be in good hands.”
“Office availability is sporadic, but in 2.5 years I never experienced any mechanical/technical/environmental issues. I was always easily able to access my interior space, except during one exceptionally bad ice storm. The halls were always clean and comfortably heated/air conditioned. I never worried about my possessions.”
7AM - 10PM
3702 W Old Church Rd, Champaign
Self Storage
“Very pleased with RV storage unit I am renting at Iron gate. Staff is easy to communicate with and looked out for me when electronic payment information changed. Owners take measures against pests as I am happy to report I have seen no evidence of mice in or around my RV.”
“This morning I had the pleasure of working with Becky to solve my storage problem. Becky went out her way to help me and to make sure I had my problem solved. Thank you Becky!!!!”
“Arrived at 7am for delivery and they had me in a door at 715, out by 820am! People were nice and fast unloading! They have restrooms inside where you check in. They open at 7am and take the last truck around 3-330pm. Easy in and out, plenty of room to back up as well.”
8:30AM - 3:30PM
309 S Staley Rd, Champaign
Self Storage
“Storage building is well maintained and no issues - I utilize a temperature controlled unit. Really like that I can manage payment online and don't need to go to the office unless needed. Highly Recommend.”
“Paris and her staff are TOP SHELF. I have used U-Haul in many states and locations - it is a trusted service. All locations are not run with the professionalism and courtesy as University Blvd.
I am imperfect - I make mistakes... The staff treated me the same whether or not I asked the same question multiple times on different days.
I will look for opportunities to recommend University U-Haul to colleagues, family, students, etc. I am pleased by the cleanliness and courtesy.
Congratulations, U-Haul. Congratulations, Paris!”
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“Super easy, great customer service skills and I got everything I needed in two calls, with two great individuals. I'm from out of town, so I needed to handle everything before I arrived, and this team made it easy and accessible!”