Xfinity Store by Comcast
Internet Service ProvidersHours:
2000 N Neil St #100, Champaign IL 61820 Hours
About Xfinity Store by Comcast
Xfinity Store by Comcast in Champaign, IL, located at 2000 N Neil St, offers a wide range of Xfinity services, including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. The store provides great customer service, with helpful and patient staff who are knowledgeable about the products and services. Chastity, Colton, and Eric Gates have been praised for their excellent assistance in resolving issues and providing efficient solutions. Customers who have visited the store after encountering problems with the Xfinity app or call center have expressed their satisfaction with the store's service. The staff have been described as friendly, engaging, and able to address concerns quickly, often within 30 minutes or less. Overall, the Xfinity Store by Comcast in Champaign, IL, is a reliable and convenient option for customers seeking Xfinity services, equipment, and support.
Most Recent Reviews
December 2025
Needed a new remote, all okay. Wanted to look at 'Multiview' but no one could show me.
December 2025
Always get good advice and tech help from the local store at Marketplace Mall.
December 2025
Customer service was terrible; we had to wait over an hour to be seen and the promotion that brought us in there was not available even though we we're told in the phone the same day that it was by Xfinity. Still this is worth the wait to get out of paying Verizon #350 each month for two lines!
More Comments(160)
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