“Telisha was so nice & pleasant to everyone who stepped to her window. She took extra time to explain information to customers & had.someone search for a missing package. She was a delight in my interaction with her also. Great job!”
“I'm an Etsy seller who needs to ship out 60-90 packages a week, and I have tried several post offices in Chicago and have had multiple bad experiences with things not getting sent where they need to or getting lost in transit. Thsi is the first post office where that has been the case--AND the line is short, moves fast, and the people are kind. Wouldn't go anywhere else.”
“I shipped a package from NY to Minooka and it was lost in transit for a few days. I filed a case with USPS and Melissa from the Minooka post office called me. She kept me updated daily for 5 days until the package was found back in NY! She has exceptional customer service skills and wouldn't let go of this case until the package was found. Melissa was extremely pleasant, friendly, courteous, and empathetic. She took ownership which is rare these days.”
“Everyone in the post office is very kind and helpful, from the ladies behind the counter, the mail women and even the maintenance man. We just moved here 5 years ago and I have never seen them NOT smile when you walk in the door. Excellent service and very knowledgeable. They are like family!”
“People always seem to have problems with our post office but not me. They are very careful with all my packages I have to ship, and pretty fast. Not as fast as ups but are much more caring with packages. I will be using usps from now on, because too many of my packages have been broken while using ups. So thank you!”