United States Postal Service
Post OfficesHours:
2000 McDonough St, Joliet IL 60436 Hours
About United States Postal Service
The United States Postal Service (USPS) at 2000 McDonough St offers reliable and affordable mail and package delivery to every residential and business address in the country. The USPS manages over 30,000 retail locations and provides essential services, including walk-in passport assistance. Reviews highlight the excellent customer service at this location, particularly praising staff members like Kim and Telisha for their efficiency, kindness, and professionalism. Many customers have shared positive experiences, noting how helpful and friendly the employees were during their visits, especially when processing passports. However, there was a significant negative experience reported regarding a delivery issue involving a deceased person's ashes. The customer felt that the assistance from one staff member was unhelpful and lacking compassion. Despite this incident, the overall impression of the USPS facility remains positive, with many customers appreciating the dedication and support provided by the staff, making it a reliable choice for postal needs.
Most Recent Reviews
September 2026
It’s really good for what it costs, even and especially for packages
August 2026
Need more help, not much personality at the counter, not even a smile. The building is way to close to McDonough st. Traffic will run you over in the post office parking lot .
August 2026
There is never a time I go inside that there isn't 3-5 people standing in line and rarely all three windows open.
More Comments(165)
Nearest USPS Stores
- Joliet, Illinois
