United States Postal Service
Post OfficesHours:
2000 McDonough St, Joliet IL 60436 Hours
About United States Postal Service
The United States Postal Service (USPS) at 2000 McDonough St offers reliable and affordable mail and package delivery to every residential and business address in the country. The USPS manages over 30,000 retail locations and provides essential services, including walk-in passport assistance. Reviews highlight the excellent customer service at this location, particularly praising staff members like Kim and Telisha for their efficiency, kindness, and professionalism. Many customers have shared positive experiences, noting how helpful and friendly the employees were during their visits, especially when processing passports. However, there was a significant negative experience reported regarding a delivery issue involving a deceased person's ashes. The customer felt that the assistance from one staff member was unhelpful and lacking compassion. Despite this incident, the overall impression of the USPS facility remains positive, with many customers appreciating the dedication and support provided by the staff, making it a reliable choice for postal needs.
Most Recent Reviews
May 2026
Joliet post office is the worst experience going there and dealing with the arrogant cocky privileged employees that make you wait and give you dirty looks if you ask a question or if you're in a hurry cuz they don't want to move for anything!
February 2026
Really fast, friendly and efficient service. Made an appointment for new passport (minor) got in and out in no time. Appreciate your work ethic guys, big thank you!!!
January 2026
Idk whats more full, their voicemail box or their review box full of 1 stars lol
More Comments(157)
- Joliet, Illinois
