Neal Tire & Auto Service is a trusted, employee-owned business founded by the Neal family in 1925, with 25 locations across Illinois, Indiana, and Kentucky. Known for excellent customer service, the company treats all customers like family and aims to build lasting relationships. Customers appreciate the staff's willingness to go the extra mile, such as helping repair a broken hitch to get a trailer home or quickly fixing AC issues at a fair price. The team is professional, kind, and responsive, often providing honest advice and second opinions. They are transparent about repairs, sometimes checking for worn parts or fixing problems without charging extra. Even when minor dents occur during service, Neal Tire & Auto Service quickly contacts their corporate office to approve repairs, demonstrating their commitment to customer satisfaction. Overall, customers are pleased with their reasonable prices, quality work, and friendly service, making Neal Tire & Auto Service a highly recommended choice for automotive needs.
Amazing friendly service! Great People to work with. Matt and his other staff members were truly angels.
September 2025
I was in town just for the weekend from Florida and had a blowout. I needed 2 ‘odd-size’ tires in a hurry. The crew at Neal Tire tracked them down and had me back on the road in just a few hours. I can’t recommend them more…thanks guys!
May 2024
Excellent service each and every time. Very professional.
