Terrible service, they always take a long time for simple deposits and there are many mistakes, it seems that the staff is not trained in banking activities, one single person cannot resolve a matter. The services are very limited, I bank very often and of all I think this is the worst bank.
October 2023
Might be a good time to train tellers on what an estate account is. Had 2 tellers tell me I needed the signature of my deceased mother after I told them the check I was depositing was into an estate account. Not the first issue with this bank or branch. Get some of those people out of their offices and do some training.
April 2023
Never had a problem ucb helped me once from being scammed. They have always been a helpful bank, I've used them my whole life.
